Wendy's

3.9
621 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
312 West 5th Street, Benton, KY
42025, United States

Hours

Reviews

3.9
621 reviews
5 stars
276
4 stars
163
3 stars
90
2 stars
43
1 star
49

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported poor service, including rude staff and long wait times in the drive-thru.

Food Quality

While some customers enjoyed the food, others complained about cold items, missing orders, and food not matching expectations.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary conditions.

Positive Experiences

Despite the negatives, many customers praised friendly staff and good food quality during their visits.
  • TB
    Timothy Benton
    Jan 5, 2026
    5.0
    Stopped in late tonight for a bite to eat I got a fresh hot delicious baked potato sour cream and chives happy I did
  • JM
    Jennifer Misiewicz
    Dec 25, 2025
    4.0
    Fast service, a bit pricey but food is good for a drive thru
  • EV
    Elizabeth Vine
    Nov 19, 2025
    1.0
    Went there and got dinner tonight through the drive through. Had to honk my horn to get their attention due to a drink they forgot. Get home and a burger was missing too. That wasn’t the issue, it was the way they ignored me and treated me after bringing to light the missed drink. They rudely were talking about me then a guy opened the window and said what’s the problem. After telling him about the missing drink he rudely handed me the drink. Now I can’t go get the burger I paid for yet didn’t get. Never going here again.
  • AC
    Amanda “Nyx” Cotton
    Nov 19, 2025
    3.0
    Dont go through the drive thru if your not prepared to wait 15 mins for them to take your order. Has happened multiple times
  • DT
    Diane Talmadge
    Nov 10, 2025
    5.0
    Great new chicken strips! Like the original sauce but the sweet chili is good to... it was not dried out at all.

Frequently Asked Questions About Wendy's

Is Benton Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's in Benton, KY?

The drive-thru is open every day from 6:00 AM to midnight.