Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on food quality; some customers enjoyed hot and fresh meals, while others received cold or poorly prepared items.
Customer Service
Customer service experiences vary widely; some staff are friendly and helpful, while others are reported as rude or unprofessional.
Cleanliness
Concerns about cleanliness in the dining area and kitchen, with reports of dirty floors and unsanitary conditions.
Order Accuracy
Frequent issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.
Speed of Service
Service speed is inconsistent; some customers report quick service, while others experience long wait times.
DT
Diane Talmadge
Nov 10, 2025
5.0
Great new chicken strips! Like the original sauce but the sweet chili is good to... it was not dried out at all.
AS
Adam Smith
Sep 12, 2025
1.0
I ordered the baconator and it only came with 2 small pieces of bacon. The shift manager, Benson does not understand how to be polite and friendly toward customers. He stood there with both hands in his pockets and head tilted sideways, showing he didn't want to deal with anyone. I was very polite towards him, yet he had an attitude stating that's how they come now. Horrible customer service, and their food is nothing like advertised. It's a shame he makes customers not want to ever return.
CM
Chris McKinney
Sep 7, 2025
5.0
Friendly staff. The coke was cold and fizzy. The chicken sandwich and fries were hot. What more can you ask for?
TA
Timothy Aragon
Sep 5, 2025
1.0
The cashier was basically talking us out of going here again.
JS
Joshua Stelle
Aug 17, 2025
1.0
Went to wendys with my son today snd got him a kids meal and my mom a biggy bag. Long story short she bit in to ger chicken nugget and there was a rock in her chicken
We were so shocked she choked on it they seen it themselfs when returned with chicken still cooked on to the rock so it wasnt an employee fault something with the supplier. Kinda scay.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Benton, KY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Benton, KY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (270) 527-2137.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Benton Wendy’s serve breakfast?
Yes, this Wendy’s location in Benton, KY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's in Benton, KY?
The drive-thru is open every day from 6:00 AM to midnight.
Does this Wendy's location in Benton serve breakfast?
Yes, breakfast is served at this location with options like combos, croissants, biscuits, and coffee.
How can I order Wendy's food online or via mobile?
You can order through Wendy's mobile app or at order.wendys.com by selecting the Benton location.
Is Wendy's in Benton currently hiring?
To check hiring status, visit Wendy's Careers page, enter Benton, KY, and search for open positions.
What payment methods are accepted at Wendy's Benton?
Payments accepted include American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's in Benton for questions or feedback?
Call them at (270) 527-2137 or use the Customer Care Live Chat via Wendy's contact page.
Are there delivery options available near this Wendy's?
Yes, delivery may be available. Check the Wendy's app or order.wendys.com by entering your address to confirm.
What nearby places can I visit along with Wendy's in Benton?
Nearby attractions include Kentucky Lake for travel and accommodation, plus retail shops like Dollar Tree and Cato Fashions.
Are there other food options near Wendy's in Benton?
Yes, nearby dining options include Panda Restaurant for Chinese food, Waffle House for breakfast, and Sweet CeCe's Cafe.
Can I get vehicle services close to Wendy's in Benton?
Yes, Plaza Tire Service and Walmart Auto Care Centers are nearby for tire repairs and auto care.