Brand Certified
Subway
3.8(210 reviews)
Certified by Subway • Mar 01, 2026
Business Details
402 W. 5th Street, Benton, KY
42025, United States
Certified by Subway • Mar 01, 2026
(270) 527-0708
Certified by Subway • Mar 01, 2026
https://www.subway.com
Certified by Subway • Mar 01, 2026
About
Certified by Subway • Mar 01, 2026
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Benton Subway® Restaurant at 402 W. 5th Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Certified by Subway • Mar 01, 2026
Hours
Certified by Subway • Mar 01, 2026
Reviews
3.8
210 reviews
5 stars
113
4 stars
32
3 stars
14
2 stars
17
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some employees received praise for their friendliness, while others were reported as rude and unhelpful.
Food Quality
Inconsistent food quality; several customers reported hard bread and incorrect orders, while others praised the freshness and taste of their sandwiches.
Order Accuracy
Frequent issues with order accuracy, including missing items and incorrect sandwich preparations.
Cleanliness
The store is generally noted for being clean and well-maintained.
Management Issues
Concerns about management and staffing, with reports of poor training and lack of responsiveness to customer complaints.
- CLConnie LayFeb 26, 20265.0Went to Subway yesterday and ordered 4 footlongs with more on it 😅 — the guy working there made everything super fast and didn’t mess anything up. All the subs tasted amazing and were made really well. Great service!
- SSShanda StaceyFeb 14, 20265.0I went in after work tonight to get dinner for my husband and I. Gabriel was very helpful and very nice. So if he sees this thank you from the Cracker Barrel lady.
- MVMelanie VickJan 30, 20262.0The bread was hard and could barely eat this sandwich. Also paid for extra meat and did not have extra meat on either sandwich! Will not be ordering again!
- MBMelissa BurgessJan 4, 20265.0Angel and KJ did an excellent job at making our lunch today! It was delicious and well made. The customer service was great.
- FDFancy DuckDec 15, 20251.0For some reason every time I order a sandwich online it is gross. The quality of the food really isn’t the issue it’s just the carelessness of making the actual sandwich. For some reason it is always smooshed and the ingredients are falling out the side. Just not appetizing at all, unfortunately.
Frequently Asked Questions About Subway
Where is Subway located?
Subway is located at 402 W. 5th Street, Suite A, Benton, KY 42025, USA.
What are the operating hours of the Subway in Benton, KY?
Subway is open every day from 9:00 AM to 10:00 PM.
What types of meals are served at this Subway location?
This Subway serves breakfast, lunch, and dinner.
What ordering options are available at Subway Benton?
You can order in-store, via curbside pickup, delivery, the app, or online.
Does this Subway offer catering services?
Yes, Subway Benton offers catering services to meet your group or event needs.
Is there drive-through service available at Subway Benton?
Yes, this Subway location has drive-through service.
Can customers dine inside the Subway restaurant?
Yes, dine-in service is available at the Subway in Benton, KY.
What nearby restaurants are close to Subway Benton?
Nearby restaurants include Little Caesars Pizza, Wendy's, and Panda Restaurant which offer additional dining options.
What other shops are located near Subway Benton that customers might visit?
Nearby stores include Good Spirits Wine and Tobacco, AT&T Store, Verizon, and Cato Fashions for your shopping and service needs.
Are there places near Subway Benton where customers can get coffee or desserts?
Yes, Dub House Coffee and Sweet CeCe's Benton are nearby spots to enjoy coffee and desserts before or after your meal.
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Certified March 01, 2026Yext Knowledge Graph
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