Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Benton, KY. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 329 Main Street for the ultimate SONIC experience!
Location
Hours
Reviews
3.5
701 reviews
5 stars
276
4 stars
133
3 stars
88
2 stars
61
1 star
143
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for food, often exceeding 30 minutes, even during non-busy hours.
Food Quality
Many reviews indicated issues with food quality, including cold items, incorrect orders, and unsatisfactory taste.
Staff Performance
While some customers praised individual staff members for their politeness and effort, others noted a lack of professionalism and poor customer service experiences.
Cleanliness and Maintenance
Several reviews mentioned unsanitary conditions and poorly maintained equipment, contributing to a negative dining experience.
Inconsistent Experience
Customer experiences varied widely, with some enjoying their meals and service while others expressed frustration and disappointment.
- KBK BDec 12, 20251.0Absolutely the worst place in Benton and the GM there, Andrew, is absolutely terrible. They need all new employees. Half of them are under the influence while at work and it is disgusting on the inside. They should not be allowed to even be open. The health department really needs to be informed on a lot of things and shut them down.
- EEEricDec 10, 20251.0Last 3 times I have attempted to eat here it takes 30 minutes to get my food. Absolutely insane for a fast food restaurant. Always have 1-2 people working.
- GTGary TappSep 29, 20253.0Every time I go here something happens. I ordered on the app so it wouldn't take long. App was fine but when I got there a sign was were I should pickup that said to go to certain parking spots but couldn't find them so I had to go to order window and wait in line. Of course when I finally got my turn she put me on hold before I could tell her that I ordered in the app. So I might have just ordered there..it didn't save time. So irritating that a Sonic would be sooooo slow! Food was just OK. Was cold from waiting. I don't know why I keep trying them. They were so good when they first opened but these owners are running it down.
- KMKevin MccrackenSep 10, 20251.0Ordered a super sonic double cheeseburger CHILLI AND CHEESE ONLY!!!! It had everything on it INCLUDING ONIONS WHICH I CANNOT EAT!!!! Of course i was going down the road eating when i discovered this!!! Had to throw it out the window.. Will not pick onions off going down the road …also very little of said chilli !!! I’m now throwing up !!!!! Not real happy
- CTCamron TurnerAug 17, 20251.0They refuse to deliver anywhere if they dont feel like it saw them deliver to my neighbor yesterday tried ordering today and they wont come here they say its way to far out of their range