Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
817 reviews
5 stars
292
4 stars
187
3 stars
164
2 stars
64
1 star
110
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of friendly and rude service, with some praising staff while others experienced long waits and incorrect orders.
Food Quality
Many reviews highlighted issues with cold or poorly prepared food, including cold fries and incorrect orders, though some customers enjoyed their meals.
Cleanliness
Several customers noted cleanliness issues, particularly with the dining area and bathrooms, impacting their overall experience.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, with some customers expressing frustration over having to check their orders before leaving.
- JAJonathon AndersonDec 18, 20254.0Management was very professional and courteous even though I wad rude. She handled it so well, I couldn't accept the refund she offered. My apologies, and she's a keeper!
- AWAlaina WeidmanNov 8, 20251.0Ordered a coffee and Diet Coke. Took 12 minutes for them to pour a watery coffee and hand me an empty cup to fill myself even though the restaurant was empty.
- LCLorna ChumblerOct 23, 20255.0Legit the nicest McDonald's workers I've ever come across at the Benton, KY location. Always super polite, super friendly, timely, and I've never had an order wrong here.
- JWJeff WallaceOct 7, 20252.0Talk about fast food everyone in the drive thru is asking to pull up and wait 6 people waiting in parking spots beside building this is obserd ,do better
- TWTwin Lakes Custom WoodworksSep 26, 20251.0Absolutely terrible service! They got a burger wrong on our order incorrect I went and explained it to them and at this moment I’ve been sitting waiting 20 minutes for them to add extra onion to a burger that I ordered extra onion on!!! I’ve seen 5 people come and go when I was here before they were! Very rude when asked if they could please check my order! They guy rolls his eyes and asks if even let anyone know. Just got my order 16 minutes late and it’s still wrong
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 25 Commerce Blvd, Benton, KY?
McDonald's is open daily from 5:00 AM to 11:00 PM.
During what hours is the drive-thru service available?
The drive-thru is open every day from 5:00 AM to 11:00 PM, allowing for convenient service.
What are the delivery hours for McDonald's at this location?
Delivery service is available daily from 5:30 AM to 10:30 PM.
Does this McDonald's location offer curbside pickup?
Yes, curbside pickup is available as part of their pickup and delivery services.
Which payment options are accepted at McDonald's Benton, KY?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order ahead using a mobile app?
Yes, you can order through the McDonald's app available on iOS and Android platforms.
Where can I find the full menu for this McDonald's location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What nearby places can I visit before or after dining at McDonald's?
You might enjoy visiting 4 Little Pigs BBQ for American barbecue or Los Portales for Tex-Mex cuisine, both nearby restaurants.
If I need car-related services nearby, what options do I have?
Close to McDonald's, you can find McCully's Select Auto Sales and McCully's Automotive for used car sales, as well as AutoZone for automotive parts and repairs.
Are there fitness or health services near McDonald's at 25 Commerce Blvd?
Yes, nearby facilities include Snap Fitness gym, Benton Family Dental Care, and Benton Chiropractic for your health and wellness needs.