Service Quality
Customers reported inconsistent service, with some experiencing fast and friendly service while others faced rude staff and slow responses.
Food Quality
Feedback indicated a decline in food quality, with issues such as cold or improperly cooked items, and complaints about portion sizes and pricing.
Cleanliness
Several reviews highlighted concerns about cleanliness, particularly in the dining area and kitchen.
Order Accuracy
Many customers noted frequent mistakes with their orders, particularly in the drive-thru, leading to dissatisfaction.