Location.com logo
Brand Certified

Dairy Queen Grill & Chill

4.2
(461 reviews)

Business Details

330 N Main St, Benton, KY
42025-1138, United States
(270) 527-1733
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable

Location

Dairy Queen Grill & Chill
330 N Main St, Benton, KY
42025-1138, United States

Hours

Reviews

4.2
461 reviews
5 stars
265
4 stars
99
3 stars
50
2 stars
24
1 star
23

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some experiencing fast and friendly service while others faced rude staff and slow responses.

Food Quality

Feedback indicated a decline in food quality, with issues such as cold or improperly cooked items, and complaints about portion sizes and pricing.

Cleanliness

Several reviews highlighted concerns about cleanliness, particularly in the dining area and kitchen.

Order Accuracy

Many customers noted frequent mistakes with their orders, particularly in the drive-thru, leading to dissatisfaction.
  • TC
    Tim Colley
    Jan 20, 2026
    2.0
    Not the best DQ. Terrible service. Inside dinning is usually dirty.
  • JW
    Josey Wales
    Jan 1, 2026
    5.0
    Been at Benton DQ at least 20 times. Every time the dine in or drive thru has been super fast, and the food hot. Dining in, the staff is very accommodating and friendly. This store is way better than the one in Draffenville KY. Only downside for disabled person is if you were in a wheel chair, the men's bathroom would be difficult to manage.
  • BE
    Brent E
    Nov 30, 2025
    1.0
    Ordered 4 blizzards and a 6pk of ice cream sandwiches for delivery. It arrives with no sandwiches so I call and they tell me I have to come get them or get a refund. Put my blizzard in the freezer and go get them. They offer nothing in return. Get home to my blizzard to find out it doesn't have cheesecake bites that I paid extra for and the choco brownie extreme had no brownies. Very disappointed in the service and the way it was handled.
  • RM
    Robert Martin
    Nov 21, 2025
    1.0
    The girl that took my order was rude!!
  • RJ
    Richard Jones
    Oct 31, 2025
    2.0
    They’re not open at 6 came through to get some grub and was sent away at 9:00

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: