Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.0
370 reviews
5 stars
203
4 stars
71
3 stars
29
2 stars
12
1 star
55
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers praised the pizza for its taste and quality, particularly the thin crust and toppings.
Customer Service
Feedback on customer service was mixed; while some praised the staff's friendliness, others reported issues with order accuracy and responsiveness.
Delivery Issues
Numerous reviews highlighted problems with delivery, including cold food, wrong orders, and long wait times.
Order Accuracy
Several customers experienced issues with incorrect orders, missing items, and lack of proper communication regarding their orders.
Staffing Problems
Many reviews noted that the location appeared understaffed, leading to delays and poor service experiences.
- MTMary Tackett5 days ago3.0Just ordered a calzone, ask for extra spinach. When I got it, there were maybe 4 pieces of spinach in the entire thing, light on sausage. And whoever put the spices over the top put excessive pepper will not buy again.
- EDEric DewittDec 27, 20255.0We always stop at the Bellevue location when we drive through Cincinnati, and it's always great! Staff is really friendly, food is excellent!!
- MGMA G23Dec 10, 20255.0I always get great food and service from the Bellevue Donatos. I appreciate this, as I grew up three minutes from the original location. Love it! Thanks again!
- MHMolly HardinDec 4, 20251.0You call the phone number, get a computer voice assistant, ask to speak to a human, and the phone rings for a minute and hangs up. Customer service is the foundation of a restaurant and this is pathetic. I called three times in a row and this happened all three times.
- ARAlec RobbinsNov 23, 20201.0This location called me after 80 minutes from my order to inform me one of their drivers called off (my estimated time was 45 minutes for delivery When I ordered) also that my food was not fired yet nor had drivers to bring it and it would be another 35 minutes until they could get it to me. I am so so so so happy I chose to pay cash! I don’t understand why they waited so long to inform their customer about their order. And expected the customer to pay full price
Frequently Asked Questions About Donatos Pizza
What type of pizza is Donatos Pizza known for?
Donatos Pizza is famous for Edge to Edge® toppings on a crispy golden thin crust.
Where is Donatos Pizza located in Bellevue, KY?
Donatos Pizza is located at 15 Donnermeyer Dr, Bellevue, KY 41073.
What are the operating hours of Donatos Pizza?
Donatos Pizza is open from 11:00 AM to 11:00 PM from Sunday through Thursday, and from 11:00 AM to 12:00 AM on Friday and Saturday. It is closed on November 27, 2025.
Does Donatos Pizza offer delivery and pickup services?
Yes, Donatos Pizza offers in-store pickup, delivery, and same-day delivery services.
What payment methods are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I order Donatos Pizza through a mobile app?
Yes, you can order Donatos Pizza using their app available on the Apple App Store and Google Play Store.
Does Donatos Pizza have seating and wheelchair accessibility?
Yes, Donatos Pizza has seating, wheelchair accessible entrances, and wheelchair accessible restrooms.
Are there any nearby places for shopping or entertainment close to Donatos Pizza?
Nearby you can find the Campbell County Public Library, Newport High School, and 6th Street Bike Trails for recreation and education, as well as Goodwill and Big Lots for shopping.
What nearby food options are available around Donatos Pizza?
Besides Donatos Pizza, nearby food options include McDonald's, Arby's, Lee's Famous Recipe Chicken, Gold Star Chili, and New Riff Distilling.
How can nearby businesses help customers visiting Donatos Pizza?
Customers can fuel up at nearby gas stations like bp and One Stop Fuel Mart, or pick up phone services at Boost Mobile before or after enjoying a meal at Donatos Pizza.