Arby's

3.6
578 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
34 Donnermeyer Dr, Bellevue, KY
41073, United States

Hours

Reviews

3.6
578 reviews
5 stars
223
4 stars
128
3 stars
82
2 stars
60
1 star
85

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food being cold, old, or improperly prepared, leading to dissatisfaction.

Service Issues

Many reviews highlighted poor customer service, including mistakes with orders, unhelpful staff, and long wait times.

Staff Attitude

While some customers praised friendly staff, others noted a lack of professionalism and engagement from employees.

Cleanliness

The cleanliness of the restaurant received mixed reviews, with some customers noting it was clean while others reported unsanitary conditions.

Drive-Thru Experience

The drive-thru service was often criticized for being slow and inefficient, with several customers expressing frustration over long wait times.
  • AF
    Andrew Edward Fisher
    Jan 2, 2026
    1.0
    My sandwich had mold on the bun, you may want to inspect your food to see if it's safe.
  • TT
    TrieditDied
    Dec 20, 2025
    5.0
    Please, please realize that when a person orders a cheese cup with their sandwich... It means on the side. I've been arguing with my wife for a half hour about how y'all didn't do anything necessarily wrong by just squirting it on her sandwich. It's gonna fugg our whole night up. We're really simple people🤣. Just give people a cup when they ask for it. Lovingly, TrieditDied
  • CM
    Christy Martin
    Dec 20, 2025
    3.0
    Anyone choosing to go online for the option to order without a bun, be advised this location does not have enough sense to put the food in a proper container. In addition, if you try to bypass the ignorance and request a plain roast beef without a bun and a side of cheddar, you will likely be charged the extra $.50 and receive less than a cup full of cheddar directly added to the meat, instead of on the side as requested. The rest of the order was fine for my family.
  • KM
    Katie Marksberry
    Dec 3, 2025
    4.0
    I received very nice attitude from staff that took my order food good and hot
  • KL
    Kyle Lovin
    Oct 10, 2025
    3.0
    You'd think the Au Jus comes out of their paychecks with how stingy they are with it. Otherwise it's not too bad, so long as you don't mind doing hand to hand combat with flies the entire time you're eating.