Customers reported mixed experiences with food quality, with some enjoying the burgers and ice cream while others received incorrect or poorly prepared items.
Service Issues
Numerous reviews highlighted slow service, incorrect orders, and poor customer service experiences, particularly in the drive-thru.
Cleanliness
Several customers noted that the restaurant was not clean, with dirty tables and unsanitary conditions reported.
Staff Attitude
Feedback indicated a lack of professionalism among some staff members, with instances of rudeness and inattentiveness noted.
Positive Experiences
Despite the issues, many customers expressed loyalty to the brand and praised specific menu items, particularly ice cream and chicken strip baskets.
JH
Joe Haynes
1 day ago
3.0
I want to start with the Staff, they are great and I have no issues there. But the last 2 times we have ate at the DQ Beaverdam. The drinks were awful , they tasted like to much carbonation liquid was in the mix , the drinks were virtually undrinkable. Youall need to do calibrations a lot more often. We got Coke Zero. In the lobby. Yuuuuuk. And then had the counter make our drinks. They were better. But still off on the carbonation. Please calibrate your machines.
TL
Tarrah Lindsey
Nov 16, 2025
5.0
Breakfast bowls are the BOMB!!
TM
Tanya Mathies
Oct 15, 2025
3.0
Food was good. The restaurant was a little dirtier than I would like and they weren't that busy.
LL
Lost-Wolfs
Sep 3, 2025
5.0
Food is always the best and ice cream options are great there.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Beaver Dam, KY?
Dairy Queen Grill & Chill is open daily from 6:30 AM to 10:00 PM.
What types of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® treats, chicken strip baskets, Grillburgers®, shakes & malts, and ice cream cakes.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, they are family-friendly, welcome children, and provide booster seats, high chairs, outdoor seating, restrooms, and wheelchair accessibility.
Can I order online or through a mobile app at Dairy Queen Grill & Chill?
Yes, you can place orders online via their website or download the Dairy Queen app for exclusive deals and mobile ordering.
Does Dairy Queen Grill & Chill serve breakfast?
Yes, this location serves breakfast items.
Is there seating available at Dairy Queen Grill & Chill?
Yes, there is both indoor and outdoor seating available, including accommodations with high chairs for children.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, they have a drive-thru for convenient ordering and pickup.
What nearby fast food options are close to Dairy Queen Grill & Chill?
Nearby fast food options include Hardee's, Subway, and Arby's, providing alternatives for different tastes in the area.
Are there retail stores near Dairy Queen Grill & Chill for shopping before or after a meal?
Yes, nearby retail stores include bealls, Gordmans, Goody's (now Gordmans), and Factory Connection, ideal for combining shopping with your visit.
What local schools are near Dairy Queen Grill & Chill that families might visit?
Ohio County High School and Ohio County Getting Together (elementary and high school) are nearby, making it convenient for families with students to stop by.