Customers generally praised the food, especially the chicken strip baskets and ice cream, but some reported issues with food freshness and preparation.
Service Experience
Feedback on service was mixed; while many appreciated the fast and friendly service, others noted rude staff and slow order taking.
Cleanliness
The location was frequently described as clean, contributing positively to the overall dining experience.
Pricing Concerns
Several customers expressed dissatisfaction with the high prices, feeling that the value did not match the cost.
Customer Loyalty
Despite some negative experiences, many customers indicated a strong preference for returning due to the quality of food and service.
SC
Sara Church
Oct 25, 2025
5.0
Chicken strip basket was great. Fast, friendly service and the blizzard was fixed to perfection.
JK
James Kirby
Sep 3, 2025
5.0
Hands down the best Dairy Queen that I’ve ever been to. Food was beyond fresh and tasted amazing. The Cashier was very nice and helpful. I’ll stop here every time I’m in town from now on.
HH
halfdeadedd
Aug 16, 2025
5.0
This Dairy Queen location was clean and the service was quick friendly and professional. The food was good . I got the 7 Dollar meal Deal with the cheeseburger and hot fudge Sunday. It was all good. If you’re in Harlan County Kentucky then I recommend this DQ.
What are the operating hours of Dairy Queen Grill & Chill throughout the week?
From Monday to Thursday, Dairy Queen Grill & Chill is open from 6 AM to 10 PM. On Fridays and Saturdays, it opens at 10:30 AM and closes at midnight. On Sundays, hours are 7 AM to 9 PM.
Is Dairy Queen Grill & Chill open on major holidays like Christmas and Thanksgiving?
The location is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025). It has reduced hours on Christmas Eve, open from 6 AM to 3 PM.
Does the Dairy Queen Grill & Chill in Baxter provide facilities like drive-thru and outdoor seating?
Yes, it offers drive-thru service and has both indoor and outdoor seating options.
Are the Dairy Queen Grill & Chill facilities family-friendly?
Yes, the location welcomes families and children, and offers booster seats and high chairs to accommodate children.
Can customers use mobile ordering or find exclusive deals for this Dairy Queen location?
Yes, customers can place mobile orders and access mobile deals through the Dairy Queen app, which also provides exclusive offers.
Is there free WiFi available at Dairy Queen Grill & Chill in Baxter?
Yes, free WiFi is available for customers at this location.
What nearby places can I visit before or after enjoying a meal at Dairy Queen Grill & Chill?
Nearby you can visit Little Caesars Pizza for pizza, Liberty gas station for fuel and convenience needs, and Crossroads Liquor if you're looking for a liquor store.
How can nearby places like Liberty gas station and Little Caesars Pizza help me during my visit to Dairy Queen Grill & Chill?
Liberty offers gas and convenience shopping which is helpful if you are refueling. Little Caesars Pizza provides an alternative dining option nearby in case you're looking for pizza after your visit.
Is there a post office or medical services close to Dairy Queen Grill & Chill for additional errands?
Yes, the United States Postal Service is nearby for postal needs, and Donell's Pharmacy provides pharmacy and health-related services conveniently close to Dairy Queen Grill & Chill.