Wendy's

3.7
1230 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
806 North 3rd Street, Bardstown, KY
40004, United States

Hours

Reviews

3.7
1,230 reviews
5 stars
502
4 stars
292
3 stars
178
2 stars
69
1 star
189

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, with long wait times in the drive-thru and incorrect orders being common.

Cleanliness

Multiple reviews highlighted unsanitary conditions inside the restaurant, including dirty floors and tables.

Food Quality

There were complaints about food being cold, stale, or not prepared correctly, with some customers expressing disappointment in the freshness of the items.

Staff Attitude

Customer service experiences varied, with some staff being friendly while others were reported as rude or unhelpful.

Management Issues

Several reviews mentioned poor management and staffing problems, leading to operational inefficiencies and customer dissatisfaction.
  • HB
    Heather Barnett
    Nov 13, 2025
    1.0
    Loud and rude employees, burgers were not done and baked potatoes were very old. Didn’t bother calling because I didn’t figure the manager would care
  • SS
    starwolfe103002
    Oct 20, 2025
    5.0
    Best customer service I've had at a fast food restaurant in years. Rashonda genuinely smiled, acknowledged me while finishing up with another customer and gave great service.
  • TF
    Tracy Finney
    Oct 17, 2025
    5.0
    Very good 👍😊
  • TC
    Timothy Churchill
    Oct 1, 2025
    2.0
    very dirty inside, slow pace staff
  • HM
    Hailey R. Mathers
    Sep 20, 2025
    1.0
    Everytime I come here there’s someone with an attitude, rolling their eyes or talking out the side of their neck. Over the past couple years I’d take a break from going there for a while- just to come back to the same stuff, not even gonna try anymore. Y’all have lost my service!

Frequently Asked Questions About Wendy's

Is Bardstown Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.