McDonald's

3.2
1726 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
103 Parkview Dr, Bardstown, KY
40004, United States

Hours

Reviews

3.2
1,726 reviews
5 stars
492
4 stars
319
3 stars
342
2 stars
195
1 star
378

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues like cold fries, incorrect orders, and complaints about cleanliness.

Service Issues

Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Staff Attitude

Several customers noted a lack of professionalism among staff, with complaints about employees being rude or unhelpful.

Drive-Thru Efficiency

While some praised the drive-thru for being fast and efficient, others experienced significant delays and confusion.

Overall Experience

Mixed reviews indicate that while some customers had positive experiences, many expressed frustration and disappointment with the service and food.
  • DG
    Debbi Good
    1 day ago
    1.0
    I place an order thru drive thru and we were ask to pull up. We did the young man to our food to the wrong car. So I ask for my food to replace since the other person went through my bag. The young man was kindly go get remade. So I follow him in and the young lady making the food use a few choice words. I heard what she was saying and so call manager did not stop her. The young man obviously was nervous I completely understand. I felt bad for the young man. I understand things happen but no one communicated with me they had to make more steaks for my bagel. I only knew because I ask after waiting over 30 minutes. I went to McDonald’s to have fast food. Well that didn’t happen. I can add my first time coming to this McDonald’s I had a bad experience.
  • EW
    Elizabeth Walker
    2 days ago
    1.0
    This review is pointless. You know they suck. They know they suck. Im leaving this review to remind myself not to spend my money here.
  • TM
    Toby McRoberts
    4 days ago
    1.0
    Took 25 min to get my meals. They gave me the wrong sauce.the sausage egg McMuffin was wrong .they gave me bacon .I live right down the road and 85%of the time it's wrong. Today I've decided I'm done I will not go back. I've oked it with my girls there not happy either. Word of advice don't pull away before you check your order. Or just go to another McDonald's!!!! You'll be better of if you did !!!!!!!
  • KV
    Kelly Velasquez
    Nov 10, 2025
    1.0
    I went to McDonald’s at 2:54 am I sit in the drive through for a min or 2 waiting on some one to take my order then find out there was no one in the store YALL suppose be open all night if you are going be closed but on the site y’all are closed
  • BH
    Bryan Hasselback
    Nov 7, 2025
    5.0
    Nice fast food restaurant employee's are very friendly especially boy who works the lobby

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Bardstown, KY?

McDonald's Bardstown is open 24 hours a day, 7 days a week, including their delivery and drive-thru services.

Does this McDonald's location offer drive-thru and delivery services?

Yes, this McDonald's location offers both drive-thru and delivery services, available 24/7.