Customers frequently reported poor service, including rude staff and slow response times.
Food Quality
There were numerous complaints about incorrect orders, cold food, and inconsistent quality of items like blizzards and fries.
Positive Experiences
Despite the issues, some customers praised the friendly staff and enjoyed specific menu items like blizzards and breakfast options.
Pricing Concerns
Many reviews mentioned that the prices are considered high for the quality of food received.
DH
duane helms
Dec 26, 2025
1.0
Go in the drive thru order a lg blizzard with extra cheese cake in it an drive home to find out there's no damn cheese cake in it at all so I call up there and guy says he made it and he put some in it but there's nothing scam artists in there
RG
Renee Goldring
Nov 11, 2025
4.0
Great food and I love their shakes
BB
Bob
Nov 7, 2025
5.0
Some lady at the register called my friend mouthy. I agree
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill is known for its soft-serve ice cream, signature shakes, Blizzard treats, Grillburgers, chicken strip baskets, and ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill in Bardstown, KY?
The restaurant is open Monday through Thursday from 6 AM to 11 PM; Friday and Saturday from 6 AM to midnight; and Sunday from 7 AM to 10 PM. It is closed on Thanksgiving (Nov 27, 2025) and Christmas Day (Dec 25, 2025).
Does Dairy Queen Grill & Chill offer breakfast menu items?
Yes, this location serves breakfast along with their regular menu items.
Is there seating available inside and outside at Dairy Queen Grill & Chill?
Yes, the restaurant offers both indoor seating and outdoor seating for guests.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the restaurant welcomes families and children, providing booster seats, high chairs, and a family-friendly environment.
Does Dairy Queen Grill & Chill have drive-thru and mobile ordering options?
Yes, they offer a drive-thru service as well as mobile ordering and rewards through their app.
What amenities can customers expect at this Dairy Queen location?
Customers can enjoy free Wi-Fi, restroom facilities, wheelchair accessibility, and outdoor seating at this location.
How can I find Dairy Queen Grill & Chill when visiting Bardstown attractions?
Dairy Queen Grill & Chill is located at 1200 E John Rowan Blvd in Bardstown, near local places like The Tattooed Esthetician beauty salon and Liquor World store, making it a convenient stop while exploring these nearby businesses.
Are there any shopping or service venues near Dairy Queen Grill & Chill I can visit before or after dining?
Yes, nearby shopping options include Gabby's thrift and clothing store, Russell's Furniture & Mattress, and Bardstown Electronics and Furniture. You could combine your meal with a shopping trip to these stores.
What health and medical facilities are near Dairy Queen Grill & Chill in Bardstown?
Nearby medical services include Family Allergy & Asthma, Hunt Family Dentistry, Proctor Family Dental, Ear to Hear audiology, and CHI Saint Joseph Medical Group for primary care.