Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.5
783 reviews
5 stars
281
4 stars
166
3 stars
117
2 stars
82
1 star
137
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported issues with rude or inattentive staff, leading to poor service experiences.
Food Quality
Mixed reviews on food quality; some enjoyed the items while others complained about cold or improperly prepared food.
Order Accuracy
Numerous complaints about incorrect orders and missing items, indicating a lack of attention to detail.
Pricing Concerns
Many customers expressed dissatisfaction with rising prices relative to the quality and quantity of food received.
Positive Experiences
Despite the negatives, some customers praised specific staff members and enjoyed their food, highlighting that experiences can vary.
DF
Deanna Fields
Feb 17, 2026
1.0
I will not be coming back more than likely., the lady with brown hair and a bun. Fyi her name is Hailey fuller. Had an attitude with my husband and I. Knysa did a wonderful job works her butt off and gets her job done. But if another coworker is literally mean mugging and having an attitude just because we were talking about the coupons is ridiculous. I will be contacting corporate over this. I have worked in food business for years and to have someone work their and be as disrespect as the lady with brown hair in a bun. I know how fast food works so this WILL BE TAKEN CARE OF AND PLEASE DONT TRY TO COVER IT UP IVE SEEN MANAGER AND CORPORATE MAKE SOMETHING UP SO THEY ALL DONT GET INTO TROUBLE AND SAVE THEIR BUTTS!!!!! Rude disrespectful I wouldn't not and will not be recommending dairy queen again so I hope your happy with your rude service.!!!!!!!!!!!! I f I could I would give you all a big fat 0.
JC
jenny curtsinger
Feb 7, 2026
1.0
Always have loved Dairy Queen’s food but every single time I find hair in my ice cream :( won’t be going back
TT
TruckerSuga
Feb 5, 2026
1.0
Just spent 24 dollars here and can't give me one BBQ sauce without charging me
SR
Sherry Reeder
Feb 4, 2026
5.0
My husband and I ordered two milkshakes-1 chocolate and one strawberry. His shake was full of strawberries so he had to take the straw out and drink it from a cup. Mine was perfect.
DH
duane helms
Dec 26, 2025
1.0
Go in the drive thru order a lg blizzard with extra cheese cake in it an drive home to find out there's no damn cheese cake in it at all so I call up there and guy says he made it and he put some in it but there's nothing scam artists in there
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill is known for its soft-serve ice cream, signature shakes, Blizzard treats, Grillburgers, chicken strip baskets, and ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill in Bardstown, KY?
The restaurant is open Monday through Thursday from 6 AM to 11 PM; Friday and Saturday from 6 AM to midnight; and Sunday from 7 AM to 10 PM. It is closed on Thanksgiving (Nov 27, 2025) and Christmas Day (Dec 25, 2025).
Does Dairy Queen Grill & Chill offer breakfast menu items?
Yes, this location serves breakfast along with their regular menu items.
Is there seating available inside and outside at Dairy Queen Grill & Chill?
Yes, the restaurant offers both indoor seating and outdoor seating for guests.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the restaurant welcomes families and children, providing booster seats, high chairs, and a family-friendly environment.
Does Dairy Queen Grill & Chill have drive-thru and mobile ordering options?
Yes, they offer a drive-thru service as well as mobile ordering and rewards through their app.
What amenities can customers expect at this Dairy Queen location?
Customers can enjoy free Wi-Fi, restroom facilities, wheelchair accessibility, and outdoor seating at this location.
How can I find Dairy Queen Grill & Chill when visiting Bardstown attractions?
Dairy Queen Grill & Chill is located at 1200 E John Rowan Blvd in Bardstown, near local places like The Tattooed Esthetician beauty salon and Liquor World store, making it a convenient stop while exploring these nearby businesses.
Are there any shopping or service venues near Dairy Queen Grill & Chill I can visit before or after dining?
Yes, nearby shopping options include Gabby's thrift and clothing store, Russell's Furniture & Mattress, and Bardstown Electronics and Furniture. You could combine your meal with a shopping trip to these stores.
What health and medical facilities are near Dairy Queen Grill & Chill in Bardstown?
Nearby medical services include Family Allergy & Asthma, Hunt Family Dentistry, Proctor Family Dental, Ear to Hear audiology, and CHI Saint Joseph Medical Group for primary care.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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