Wendy's

4.0
620 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1364 S Us Highway 25e, Barbourville, KY
40906, United States

Hours

Reviews

4.0
620 reviews
5 stars
298
4 stars
151
3 stars
101
2 stars
25
1 star
45

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, particularly in the drive-thru, with some experiences exceeding 30 minutes.

Order Accuracy

Many reviews indicated issues with order accuracy, including missing items and incorrect orders.

Food Quality

Feedback on food quality was mixed; while some praised the freshness and taste, others complained about cold or poorly prepared items.

Staff Friendliness

Several customers highlighted the friendliness and professionalism of the staff, despite the slow service.

Cleanliness

The cleanliness of the restaurant received mixed reviews, with some customers noting it was clean while others reported unsanitary conditions.
  • SH
    Sagehinkle Hinkle
    Nov 14, 2025
    4.0
    I just ordered breakfast and I found something round and brown? In my coffee I’m not sure what it is. But other than that everything was good!
  • JB
    Jasmine Bear
    Oct 30, 2025
    3.0
    I ordered DoorDash so I could drive and pick up my food. I'm in extreme pain right now. I was told "They (DoorDash? Management?) aren't allowed to give DoorDash through the drive-thru." I dont get that at all. I call BULL and frankly peed me off so I floored it around the building. Guys. I worked at Little Caesars with DoorDash and I was a manager. It was up to the store preference and for convenience. Laziness really rubs me the wrong way. Apologies don't take the pain from my body. Thank you. And as a result you got to see a Spicy Attitude. AND I was not rude to any workers. Mama Bear OUT.
  • KL
    K L
    Oct 19, 2025
    1.0
    Literally the worst fast food place in Barbourville. The food is always hit or miss, its always a 15+ minute wait, and they never get the order right. Don't order more than item because you won't get it. Every time I've ordered two of the same item, I always get one. They're in such a rush to get off the speaker that they dont fully listen or they cant hear you. Then you end up having to add it on at the pay window. I've worked fast food many times and I understand that it sucks, but it's literally every stop here and every time.
  • JO
    Justin Owens
    Oct 4, 2025
    1.0
    Slowest worst drive through in Kentucky!!
  • HB
    Hans-Georg Bornholdt
    Sep 19, 2025
    1.0
    Unser chicken wrap kam nicht mit, bacon Burger ohne bacon und Mitarbeiter haben geschlafen.

Frequently Asked Questions About Wendy's

Is Barbourville Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.