Subway

3.7
189 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Barbourville Subway® Restaurant at 211 Knox Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
211 Knox Street, Barbourville, KY
40906, United States

Hours

Reviews

3.7
189 reviews
5 stars
84
4 stars
37
3 stars
25
2 stars
15
1 star
28

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some sandwiches being burnt or poorly made, while others praised the freshness and taste.

Service Issues

Many reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times due to understaffing.

Cleanliness

Several customers noted unsanitary conditions, including dirty counters and old food, although some mentioned clean facilities.

Staff Performance

While some employees received praise for their friendliness and effort, others were criticized for being inattentive or unhelpful.

Management Concerns

Reviews indicated issues with management, including poor scheduling and lack of supplies, leading to customer dissatisfaction.
  • ER
    Elijah Rubio
    Dec 18, 2025
    1.0
    Physically no way a $17 sandwich with double meat should come out looking like a flabby taco bell burrito. Can't even see 1 of the meats supposed to be in this 1 and they cheated out on the jalapeños so yeh my mistake I forgot it's just how Subways are.
  • CD
    Carol Davis
    Nov 22, 2025
    2.0
    Just did a on-line order pick up 2 foot longs. 1 sandwich was decent. The other a meatball sub was burnt. Meatballs and sauce was black. Very disappointed never should have been severed.
  • AM
    Angelia Miller
    Nov 13, 2025
    1.0
    The food was great,but the way Subway schedules employees is awful! A Friday night,ballgames in the community,trick or treaters everywhere,there was 1 yes 1 employee. The place was packed and she had zero help! People work because they need a payday. The young lady that was working went above and beyond. Subway Corp.on the other hand shows how little they appreciate good employees.
  • NR
    Noris Rombeck
    Oct 11, 2025
    1.0
    Hello, food was decent but the service was very bad. Very moody cashiers who did not want to serve us. They even threatened and insulted us. Very impolite.
  • DS
    Destiny Sizemore
    Aug 7, 2025
    1.0
    My coworkers and I ordered online and picked up. Every order was wrong!!! And chips and drinks was left out!!! I have tried calling both the complaint line and the restaurant, no answer!! Very disappointed!!

Frequently Asked Questions About Subway

Where is Subway located in Barbourville?

Subway is located at 211 Knox Street, in the Knox area of Barbourville, KY 40906.

What are the operating hours of Subway at 211 Knox Street?

Subway is open daily from 9:00 AM to 11:00 PM.