Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
While some customers enjoyed fresh food, many noted issues with cold or poorly prepared items.
Cleanliness
The cleanliness of the restaurant was inconsistent, with some reviews mentioning dirty bathrooms and overall untidiness.
Customer Experience
Overall customer experience was mixed, with some praising friendly staff while others felt ignored or unwelcomed.
Drive-Thru Efficiency
Drive-thru service was often slow, with long wait times reported, although some customers noted quick service during busy periods.
BS
Brittany Sinkhorn
4 days ago
3.0
They forgot my chicken nuggets and I did not take the meat off of my little cousin’s cheeseburger. I get that but the Mc chicken was really good.
ZR
Zachary Reshovsky
Sep 4, 2025
1.0
One of a series of really negative experiences after going through a cross-country road trip that started in Michigan and went south (in no small part because of experiences like this McDonalds). Customer experience was horrible here - people were not doing their jobs and the product they delivered was really bad.
If company management is reading this, this location had one of the worst McDonalds service qualities of any place I have been. It should be shut down!
DM
Daniel Gambrel (Marshmallow)
Aug 15, 2025
5.0
These ladies are on camera when they do pickup orders just so you pervs know.
MW
makayla wilson
Jul 25, 2025
5.0
Great workers, no longer there they are rebuilding mcdonalds in barbourville ky
KB
Kyle Bell
Jul 20, 2025
1.0
Like all McDonald's. Ice cream machine broken, 30 minute wait time for 10 nuggets,lady at window has attitude when you ask for a straw they forgot to put in bag like its your fault