McDonald's

3.6
880 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
20 Parkway Plz, Barbourville, KY
40906, United States

Hours

Reviews

3.6
880 reviews
5 stars
339
4 stars
186
3 stars
167
2 stars
82
1 star
106

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported issues with order accuracy and slow service, particularly during busy times.

Cleanliness

Multiple reviews highlighted concerns about the cleanliness of the restaurant, including dirty bathrooms and overall unkempt conditions.

Food Quality

While some customers enjoyed the food, many expressed dissatisfaction with the freshness and temperature of the items served.

Staff Attitude

Feedback on staff interactions was mixed, with some praising friendly service while others noted rudeness and lack of attention.
  • AM
    Angelia Miller
    1 day ago
    5.0
    We love McDs as much as the Grandkids do
  • TT
    Tanner
    3 days ago
    1.0
    Food was haired over tonight won’t be back
  • BC
    Bobby C
    Dec 25, 2025
    2.0
    Forgot the bacon on my bagel(on Christmas morning 😭😭😭), "crew" was excessively rude.
  • AB
    Ashley Brown
    Dec 19, 2025
    1.0
    Coffee tasted good, but was wrong size and not what I ordered. Employee would not correct situation. Store was horribly unclean.
  • CM
    Colon Manner
    Dec 9, 2025
    5.0
    There is a Nice sweet lady named VALORI (if that’s spelled right) that worked at the counter, we came in she said welcome-hello, she seemed just like a sweet person in general and her personality, it’s was amazing we was going to use the kiosk but she asked me and my Lady if we needed help, and I said sure, she said I can ring you up, up here over the counter we went up and ordered and she noticed that my Lady was a little shy, and said “you don’t have to be shy in here baby” in a carrying way not weird or anything like some people take. And I told her that she was actually sick and stuff and how she hasn’t been feeling good lately, and she was so worried about her being sick and stuff telling her that she just needed to go to the doctor and stuff and was genuinely worried when she didn’t even need to be she just has a job to do and get done but the sweet and kind so she is just lets her be even better! She even got out food for out dine-in and was amazing at that and extremely kind and generous!

Frequently Asked Questions About McDonald's

What are the McDonald's Barbourville location's hours of operation?

McDonald's Barbourville is open 24 hours a day, 7 days a week.

Does this McDonald's location have a drive-through?

Yes, the Barbourville McDonald's offers a drive-through service that is open 24/7.