Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
4.0
376 reviews
5 stars
196
4 stars
75
3 stars
59
2 stars
16
1 star
30
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported dirty restrooms and unsanitary conditions in the dining area.
Service Quality
Feedback indicates inconsistent service, with some customers experiencing friendly staff while others reported rudeness and poor customer service.
Food Quality
Several reviews mentioned issues with food quality, including reheated items and unsatisfactory taste, while others praised specific menu items.
Pricing
Customers expressed concerns about high prices relative to portion sizes and food quality.
JH
James Huff
1 day ago
5.0
Great food and the onion rings are the best one out there
JJ
Josh
Feb 6, 2026
1.0
$4.57 for 2 bites. Biscuit dry and cut up the roof of my mouth, it was just a little bigger than a can of Rogue. I even second thought going there but was like, let me give DQ a try. To keep a long story short. Don't waste your money. If on the go and need something to eat, just go to McDonald's.
DS
Dustin Sizemore
Nov 26, 2025
5.0
Big thank you to the folks that treat my Dad like royalty here one cup of hot water🤷🏻‍♂️ at a time!❤️
JB
Jamie Barnett
Nov 14, 2025
1.0
Short staffed. Curent crew seems lazy. Dirty restrooms and loby. Floors haven't been moped in a long time. I'm not going back inside this location to dine. However it seems pretty laid back. Always an empty lobby. My food set there till I asked for it. Drive through is 1st priority at this location.
WR
Wit R.
Nov 4, 2025
4.0
The food was fresh and hot, and tasted good, and the service wasn't terrible albeit a little slow. Our cashier was very friendly. The main negative i had about this place was that none of the tables were wiped down and the floor was filthy with mud and dirt. For me, a clean restaurant is a must and this location dropped the ball.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Barbourville, KY?
Dairy Queen Grill & Chill is open Monday to Thursday from 6:00 AM to 10:00 PM, Friday and Saturday from 10:30 AM to midnight, and Sunday from 7:00 AM to 10:00 PM. Note that it is closed on Thanksgiving (Nov 27) and Christmas Day (Dec 25), with shorter hours on Christmas Eve (6:00 AM to 3:00 PM).
What types of food and treats are Dairy Queen Grill & Chill known for?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers, shakes & malts, and ice cream cakes from DQCakes.com.
Does Dairy Queen Grill & Chill offer amenities for families with children?
Yes, the location offers family-friendly amenities including booster seats, high chairs, restrooms, and is good for kids. They also provide free WiFi and seating.
Can I order food ahead of time from Dairy Queen Grill & Chill?
Yes, you can use their mobile ordering service via their website link to order food for pickup.
Does Dairy Queen Grill & Chill in Barbourville have a drive-thru service?
Yes, this location offers a drive-thru for convenient service.
What is the contact phone number for Dairy Queen Grill & Chill?
You can reach Dairy Queen Grill & Chill by phone at +1 606-546-6322.
Where is Dairy Queen Grill & Chill located in Barbourville?
It is located at 610 Knox St, Barbourville, KY 40906-1304, USA.
What nearby medical facilities are close to Dairy Queen Grill & Chill for visitors who may need health services?
Nearby medical facilities include Knox Family Dentistry PSC, Dr. Brent C. McDonald, Baptist Health Medical Group Family Medicine, Paul Pedersen, MD, Knox Physical Therapy, Knox County Hospital ICU, and other doctors and specialists.
Are there nearby shopping options near Dairy Queen Grill & Chill in Barbourville?
Yes, nearby shopping options include Union Plaza Shopping Center, Barbourville Opportunity Store, and Family Dollar for groceries, discounts, and fashion.
What other dining options are near Dairy Queen Grill & Chill in Barbourville if I want to explore local food?
Nearby dining options include Dos Amigos, 2 Amigos Mexican Restaurant, and CRAVE | Barbourville KY, which offers ice cream, coffee, and donuts.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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