Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- BreakfastAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
Location
Hours
Reviews
4.0
372 reviews
5 stars
194
4 stars
74
3 stars
59
2 stars
16
1 star
29
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported dirty restrooms and dining areas, with some stating that the floors were filthy and tables were not cleaned.
Service Quality
Feedback on service was mixed; while some praised friendly staff, others reported rude interactions and slow service.
Food Quality
Customers had varied experiences with food quality, with some enjoying fresh and tasty meals, while others complained about reheated or poorly prepared items.
Atmosphere
The atmosphere was described as laid back but also noted to be dead or uncomfortable at times, with some customers feeling unwelcome.
- DSDustin SizemoreNov 26, 20255.0Big thank you to the folks that treat my Dad like royalty here one cup of hot water🤷🏻♂️ at a time!❤️
- JBJamie BarnettNov 14, 20251.0Short staffed. Curent crew seems lazy. Dirty restrooms and loby. Floors haven't been moped in a long time. I'm not going back inside this location to dine. However it seems pretty laid back. Always an empty lobby. My food set there till I asked for it. Drive through is 1st priority at this location.
- WRWit R.Nov 4, 20254.0The food was fresh and hot, and tasted good, and the service wasn't terrible albeit a little slow. Our cashier was very friendly. The main negative i had about this place was that none of the tables were wiped down and the floor was filthy with mud and dirt. For me, a clean restaurant is a must and this location dropped the ball.
- SSSheilaSep 19, 20251.0What can I say about 10 years ago 5 this place was clean and loved going , small town it's about all they have , if you go in the place your feet sticks to the floor , you can look at the behind the counter and restrooms disgusting, the behind the counter looked like nonone cleaned in 5 years the people cooking was sweaty wearing t shirts wet with sweat never have I ever seen a restaurant like this food is unheard of if your ordering reals food , cannot eat taste like cardboard, called the owner she made excuses said they pass inspection with flying colors and the dogs and people that come in think they own the place and that is why it stinks like them and the people work there keep the place spotless lol she must never go in there but says she's there 40 hours a week , walk in take a pic stay a while hopefully the Headquarters will shut this place down , it's beyond help
- ZRZachary ReshovskySep 4, 20251.0Writing reviews after going on a Michigan to New Mexico Midwest Road Trip. This place was one of the lowest quality customer service and quality experiences I have had along with McDonald's and Papa John's nearby. I called ahead of time and the phone system clearly doesn't work, bad service straight up! Would recommend stronger service protocols!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Barbourville, KY?
Dairy Queen Grill & Chill is open Monday to Thursday from 6:00 AM to 10:00 PM, Friday and Saturday from 10:30 AM to midnight, and Sunday from 7:00 AM to 10:00 PM. Note that it is closed on Thanksgiving (Nov 27) and Christmas Day (Dec 25), with shorter hours on Christmas Eve (6:00 AM to 3:00 PM).
What types of food and treats are Dairy Queen Grill & Chill known for?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers, shakes & malts, and ice cream cakes from DQCakes.com.
Does Dairy Queen Grill & Chill offer amenities for families with children?
Yes, the location offers family-friendly amenities including booster seats, high chairs, restrooms, and is good for kids. They also provide free WiFi and seating.
Can I order food ahead of time from Dairy Queen Grill & Chill?
Yes, you can use their mobile ordering service via their website link to order food for pickup.
Does Dairy Queen Grill & Chill in Barbourville have a drive-thru service?
Yes, this location offers a drive-thru for convenient service.
What is the contact phone number for Dairy Queen Grill & Chill?
You can reach Dairy Queen Grill & Chill by phone at +1 606-546-6322.
Where is Dairy Queen Grill & Chill located in Barbourville?
It is located at 610 Knox St, Barbourville, KY 40906-1304, USA.
What nearby medical facilities are close to Dairy Queen Grill & Chill for visitors who may need health services?
Nearby medical facilities include Knox Family Dentistry PSC, Dr. Brent C. McDonald, Baptist Health Medical Group Family Medicine, Paul Pedersen, MD, Knox Physical Therapy, Knox County Hospital ICU, and other doctors and specialists.
Are there nearby shopping options near Dairy Queen Grill & Chill in Barbourville?
Yes, nearby shopping options include Union Plaza Shopping Center, Barbourville Opportunity Store, and Family Dollar for groceries, discounts, and fashion.
What other dining options are near Dairy Queen Grill & Chill in Barbourville if I want to explore local food?
Nearby dining options include Dos Amigos, 2 Amigos Mexican Restaurant, and CRAVE | Barbourville KY, which offers ice cream, coffee, and donuts.