Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.1
536 reviews
5 stars
273
4 stars
127
3 stars
82
2 stars
22
1 star
32
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Some customers reported unsanitary conditions in the restrooms.
Service Quality
Service quality varied significantly; some praised friendly and efficient staff, while others experienced slow service and order mistakes.
Order Accuracy
Multiple reviews indicated frequent issues with incorrect orders and missing items.
Food Quality
Food quality was inconsistent; some customers enjoyed fresh and hot meals, while others received cold or overcooked items.
Drive-Thru Experience
The drive-thru service received mixed reviews, with some praising speed and efficiency, while others reported long waits and order errors.
- MJmark justusNov 17, 20251.0Rude staff
- JHJackson HammondNov 13, 20252.0We were parked going through the drive-thru. The man that brought out our food forgot our frosty's and then acted put out by the fact that he had to go back inside and get them for us. Then, when he came back out with him he rushed us off saying "I have to get back inside".
- KBKy BarcusNov 12, 20255.0Top tier food & service today guys! Thank yall
- AUAnonymous UserOct 25, 20251.0I'm not normally one to make a big deal about stuff but this was absolutely inexcusable. I came to your restaurant around noon today 10/25. I entered the restroom to use the bathroom and wash my hands before I ordered cuz there was already a long line. An employee young man blonde hair slight build rushed out of the bathroom and didnt appear to wash his hands. I go into the stall. He has peed EVERYWHERE. The floor, the back wall, the seat. Everywhere. Just piss. Everywhere. I had to get towels and handsoap to clean your bathroom just so that I could use it... annnnd you know what, nvm, this is just healthcode stuff. Google reviews wont do anything.
- BDBrent DelongOct 12, 20251.0I was told today, not for the first time, that you no longer use the vanilla frosty cream in your cold brew coffees. I was told you only offer the new foam or half & half as a coffee option. The last few times I have ordered a cold brew, you didn't even add the chocolate or carmel. I see you also charge extra for the half & half. You need to edit your menu, if you no longer offer the mocha or carmel. This is just a plain iced coffee that is not worth the price asked. I'm going to McDs.
Frequently Asked Questions About Wendy's
Is Russell Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Ashland, KY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Ashland, KY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (606) 329-2208.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Russell Wendy’s serve breakfast?
Yes, this Wendy’s location in Ashland, KY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of Wendy's at 300 Russell Road, Ashland, KY?
Wendy's is open daily from 6:00 AM to 1:00 AM, Monday through Sunday.
Does this Wendy's location offer drive-thru service?
Yes, the Wendy's at this location has a drive-thru open daily from 6:00 AM to 1:00 AM.
Can I order Wendy's food for delivery or takeout at this location?
Yes, this Wendy's location offers both delivery and takeout services, which can be accessed via the Wendy's app or website.
Does Wendy's serve breakfast, lunch, and dinner here?
Yes, Wendy's serves breakfast, lunch, and dinner meals at this location.
What payment methods does Wendy's accept at this location?
Accepted payment options include American Express, cash, Discover, Mastercard, and Visa.
Where can I find Wendy's menu and nutritional information?
You can view menu prices and nutrition details on the Wendy's website or mobile app by selecting this location.
How can I contact this Wendy's location for questions or feedback?
You can call the restaurant directly at (606) 329-2208 or reach customer care via their website or phone at 888-624-8140.
Are there other fast food restaurants near this Wendy's?
Yes, nearby fast food options include Rally's at 405 Russell Road, Arby's, Taco Bell, and another Wendy's location.
What nearby stores can I visit for shopping before or after Wendy's?
You can visit nearby stores such as Willow and Lace Boutique for clothing, Dunham's Sports for sporting goods, Sleep Outfitters for retail, and Lowe’s Home Improvement for hardware and home goods.
Are there any nearby services like salons or coffee shops near Wendy's?
Yes, nearby services include Exquisite Nails & Spa, Back Stage Hair Design for beauty treatments, and Pour House Coffee for coffee and café options.