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Wendy's

4.1
(542 reviews)

Business Details

300 Russell Road, Ashland, KY
41101, United States
(606) 329-2208

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Ashland, KY we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Ashland, KY hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
300 Russell Road, Ashland, KY
41101, United States

Hours

Reviews

4.1
542 reviews
5 stars
272
4 stars
128
3 stars
83
2 stars
24
1 star
35

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including stale fries, overcooked items, and incorrect orders.

Service Issues

Numerous reviews highlighted poor service, including rude staff, slow service, and incorrect orders being common.

Cleanliness

Some customers noted cleanliness issues, particularly in the restrooms, while others mentioned clean dining areas.

Inconsistent Experience

Customer experiences varied widely, with some praising excellent service and food, while others reported frequent mistakes and dissatisfaction.
  • CC
    Craig Castle
    Feb 23, 2026
    1.0
    I don’t know why I talk myself into stopping at Wendy’s to get food… 10.99 for the direst Baconator you could ever imagine. I can’t tell if the run soaked up the mayo or you guys just put a little, I hope it’s the second of those two because this bun looks like it’s been Sitting in water…. I hate being this guy but this is ridiculous.
  • FF
    Frogdad25
    Feb 11, 2026
    2.0
    Im sorry but yall think this is ok?? Burnt bun and it smells burnt!
  • JJ
    Jennifer
    Jan 9, 2026
    1.0
    This was the second time in a week I have ordered food and it was terrible. How is this even a 3 piece?? I got two chicken tenders that tasted like they sat in a drawer for a week and some left over bits from the bottom of the bag. The fries were so stale I couldn’t even choke them down and when I asked for bbq they handed me sweet chili sauce and when I again asked for the correct sauce I heard the smart ass kid inside say just take the one we gave you. No need to wonder why Wendy’s is closing multiple locations.
  • BB
    BobeRandom
    Jan 4, 2026
    2.0
    Went there about 11:30 pm, to get my pregnant wife a snickerdoodle frosty and they said "we turned it off" so we couldnt get any frosty. Fries were hard, cold, and very few. Disappointing as usual here.
  • TC
    Trace Cole
    Jan 1, 2026
    1.0
    Sincerely the worker who was working this morning, (New Years Morning) was rude, she put more fries in the small than in the large, didn’t provide syrup or sauces and said the “F word” when they were asked for, after paying I was told “PULL UP” and I was just really blown away from how bad the service was. This store always had terrible service, stale buns, non accommodating staff. Idk what’s has gotten into fast food lately but this seems to be the norm, very disappointed

Frequently Asked Questions About Wendy's

Is Russell Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours of Wendy's at 300 Russell Road, Ashland, KY?

Wendy's is open daily from 6:00 AM to 1:00 AM, Monday through Sunday.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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