Order Accuracy
Many customers reported frequent issues with incorrect orders, both in-store and through online services.
Customer Service
Feedback on customer service was mixed, with some praising friendly staff while others experienced rudeness and poor service.
Food Quality
The quality of food varied significantly, with some customers enjoying their meals while others complained about cold or poorly made items.
Wait Times
Customers frequently mentioned long wait times, especially during peak hours, leading to frustration.
Pricing Concerns
Several reviews noted that prices have increased significantly, leading to dissatisfaction with value for money.