Taco Bell

3.9
802 reviews
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Business Details

410 Russell Rd, Ashland, KY
41101, United States
(606) 325-0619
https://locations.tacobell.com/ky/ashland/410-russell-rd.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 410 Russell Rd in Ashland. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
410 Russell Rd, Ashland, KY
41101, United States

Hours

Reviews

3.9
802 reviews
5 stars
373
4 stars
187
3 stars
110
2 stars
49
1 star
83

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, both in-store and through online services.

Customer Service

Numerous reviews highlighted rude and unhelpful staff interactions, contributing to a negative dining experience.

Food Quality

While some customers enjoyed the food, many expressed disappointment with the quality and consistency, noting issues like soggy items and missing ingredients.

Service Speed

Customers frequently complained about long wait times, especially in the drive-thru, with some stating they waited over 20 minutes for simple orders.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and poor maintenance.
  • JH
    Julianne Hansen
    Nov 11, 2025
    5.0
    Awesome customer service. Far exceeding the experience of the other location on Winchester. It's Taco Bell -- I'm not expecting gourmet... but I am expecting to be acknowledged and appreciated as a consumer and this location is always on-point when it comes to taking care of business. It's the only one in town we go to anymore -- they've never once told me to "expect to wait" in spite of them being made aware of the fact that the Kiosk isn't designed for accessibility! LOVE LOVE LOVE this location.
  • NW
    natalie woods
    Nov 2, 2025
    1.0
    Did not give my sour cream.
  • BB
    Brooke Butler
    Oct 28, 2025
    1.0
    I wish I could give this place zero stars, I went through the drive thru for my food. Ended up having to go inside since they gave me the complete wrong item. After remaking they made it wrong again, unfortunately I had already left and didn’t feel like turning back around.
  • JP
    Jon Palmer
    Oct 16, 2025
    3.0
    Every time I get a cup of water there, it straight up tastes like mop water. Otherwise food seems alright.
  • GB
    George Bush
    Sep 12, 2025
    1.0
    I wish I could give 0 stars. This Taco Bell has fallen off so hard it’s not even funny. The last two times I’ve been there, even though I placed my order online over 6+ minutes before I got there, I still waited OVER 20 MINUTES for just 2 burritos. And they messed up my order the time before that aswell. You could probably go to the Taco Bell in Wheelersburg, OH, get your food, drive back, and still be waiting on your order to be ready. Worst Taco Bell around, you’re better going to the one in Ashland before you go to the one in Russel. This is not President approved.
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Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on Russell Rd in Ashland?

The drive-through at Taco Bell on 410 Russell Rd is open daily from 9:00 AM to 4:00 AM.

Where is the Taco Bell located in Ashland, KY?

Taco Bell is located at 410 Russell Rd, Ashland, KY 41101, United States.