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Taco Bell

3.9
(784 reviews)

Business Details

410 Russell Rd, Ashland, KY
41101, United States
(606) 325-0619

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 410 Russell Rd in Ashland. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
410 Russell Rd, Ashland, KY
41101, United States

Hours

Reviews

3.9
784 reviews
5 stars
363
4 stars
182
3 stars
109
2 stars
47
1 star
83

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, both in-store and through online services.

Customer Service

Feedback on customer service was mixed, with some praising friendly staff while others experienced rudeness and poor service.

Food Quality

The quality of food varied significantly, with some customers enjoying their meals while others complained about cold or poorly made items.

Wait Times

Customers frequently mentioned long wait times, especially during peak hours, leading to frustration.

Pricing Concerns

Several reviews noted that prices have increased significantly, leading to dissatisfaction with value for money.
  • NC
    Nevaeh Caines
    Jan 24, 2026
    5.0
    I absolutely love coming in when braelynn is working she always has me in and out with the nicest attitude.
  • MA
    Mitsubishi Addict
    Dec 22, 2025
    1.0
    Paid extra for beef and instead I get none.. this isn’t the first time or else I would try to get it fixed. Such a waste of gas. And time! This is such a frequent occurrence that this is only my 2nd time at this location in a year! Never get it right. Don’t try calling it never even rings.
  • JH
    Julianne Hansen
    Nov 11, 2025
    5.0
    Awesome customer service. Far exceeding the experience of the other location on Winchester. It's Taco Bell -- I'm not expecting gourmet... but I am expecting to be acknowledged and appreciated as a consumer and this location is always on-point when it comes to taking care of business. It's the only one in town we go to anymore -- they've never once told me to "expect to wait" in spite of them being made aware of the fact that the Kiosk isn't designed for accessibility! LOVE LOVE LOVE this location.
  • NW
    natalie woods
    Nov 2, 2025
    1.0
    Did not give my sour cream.
  • BB
    Brooke Butler
    Oct 28, 2025
    1.0
    I wish I could give this place zero stars, I went through the drive thru for my food. Ended up having to go inside since they gave me the complete wrong item. After remaking they made it wrong again, unfortunately I had already left and didn’t feel like turning back around.

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