Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Ashland just off I-23 and River Hill Drive nearby Walmart and the Ashland Town Center.
Service experiences varied widely, with some customers praising attentive and friendly servers, while others reported slow service and inattentiveness.
Food Quality
Food quality was inconsistent; some dishes were praised for being delicious and well-prepared, while others were criticized for being bland, overcooked, or poorly presented.
Cleanliness
Several reviews noted cleanliness issues, including dirty tables and trash in the restaurant, which detracted from the overall dining experience.
Customer Experience
Many customers expressed disappointment with their overall experience, citing issues with food quality and service, leading to a reluctance to return.
HP
Hannah Pelfrey
Feb 25, 2026
2.0
Service was good but I got food poisoning after eating here. Not a very sanitary/hygienic place
AG
April Graham
Feb 15, 2026
5.0
Great service wonderful food.
PT
Peggy Thomas
Feb 11, 2026
5.0
Great food, amazing service!!
EJ
Emily Justice
Feb 10, 2026
5.0
My wife, friends, and I came out to celebrate my wife’s Birthday. We had a server named Brittany. She was amazing. Gave great recommendations on menu items and went above and beyond for us while there. I usually don’t type up a lot of reviews, but I had to share what wonderful experience I had! Y’all go see the Outback team and ask for Brittany! She was amazing!
LW
laurie w
Jan 9, 2026
1.0
If you're an Outback rep and read this; be aware that I did fill out a contact form when I got the survey email after our visit. I'm not interested in a free meal or anything of that nature. We will not be returning to Outback again. I do think it's the right thing to do, though, for others to know what a poorly ran location this is. People work too hard for their money to go spend it at a restaurant that can't treat customers like they matter.
My husband and I came to this location for NYE dinner. The last dinner we had in November was sub-par, but we had a gift card I'd received and thought we'd try it again- poor choice! Walking in, I noticed trash scattered about the outside. It takes 10 minutes for a staff member to come out and pick up trash. We were seated in the bar area; the bartender ended up being our server. I was immediately put off by the fact that she had waist-length hair that wasn't tied up. I ordered the margarita flight. I don't typically order alcoholic drinks, but it was NYE, so I thought I'd splurge. All four drinks were so, so sweet, I couldn't drink them. We ordered and was waiting for our food when a couple walked in carry a dog and went to sit at the bar. Mind you, it wasn't a service dog (no vest or indicator that it was a service dog), it was a small lap dog. Our entrees arrived, and the continued disappoint of this experience continued. We each ordered a side salad with sweet tomato dressing. We both love the sweet tomato dressing and is one of the main reasons we've chosen Outback in the past. Our server tells us that they're out of that dressing. My husband orders the teriyaki kabobs. He said the vegetables were crunchy and undercooked, and the sauce tasted like it was poured right out of a bottle after the kabobs were (half) cooked. My dinner was equally as disappointing; I ordered a medium well sirloin that arrived bloody. I'd pushed my steak and the margarita flight to the end of the table. The lady manager ( I assume she was the manager) walked by and asked us how our dinner was. I explained to her all the issues we'd encountered. Her response- "well the drink mix sits in the bottom of the glasses. You have to stir them up." No response about my bloody steak. She simply asked if she could take it all away. No offer to take items off our check. We paid the check and left.
We've frequented Outback for many years. Never again.
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the operating hours for Outback Steakhouse in Ashland, KY?
Outback Steakhouse in Ashland is open Monday through Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Outback Steakhouse Ashland offer happy hour specials?
Yes, happy hour is available daily from 4:00 PM to 6:00 PM.
What types of meals are served at Outback Steakhouse Ashland?
They serve lunch, dinner, and have happy hour options available.
What payment methods are accepted at Outback Steakhouse in Ashland?
They accept American Express, cash, Mastercard, and Visa.
Does Outback Steakhouse Ashland provide delivery and pickup services?
Yes, they offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Where can I view the menu for Outback Steakhouse Ashland?
You can view the menu online at https://www.outback.com/menu/ashland or see their lunch menu at https://www.outback.com/lunch.
Are there gluten-free menu options available at Outback Steakhouse Ashland?
Yes, there are several gluten-free items. You can view them here: https://www.outback.com/nutrition/gluten-free.
Is Outback Steakhouse Ashland family-friendly and accessible?
Yes, the restaurant welcomes families, has complimentary kid's menus, wheelchair-accessible parking, seating, restrooms, and braille menus.
What nearby places can I visit before or after dining at Outback Steakhouse Ashland?
You can visit Walmart Supercenter, Ashland Town Center, PetSmart for pet supplies, or enjoy nearby dining options like Shoguns Japanese Steakhouse and O'Charley's Restaurant & Bar.
How can the nearby Walmart Pharmacy and Walmart Supercenter help customers visiting Outback Steakhouse Ashland?
Customers can conveniently do their shopping or pick up prescriptions at Walmart Pharmacy and Walmart Supercenter located near Outback Steakhouse, making it easy to combine errands with dining.
If I need mobile phone services nearby, which stores are close to Outback Steakhouse Ashland?
Verizon Authorized Retailer — Cellular Sales, Verizon, and Cellular Sales stores are nearby and offer various mobile phone services and products.
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