Location.com logo
Brand Certified

Outback Steakhouse

4.3
(1544 reviews)

Business Details

441 Riverhill Drive, Ashland, KY
41101, United States
(606) 325-4329
https://locations.outback.com/kentucky/ashland/441-riverhill-drive

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Ashland just off I-23 and River Hill Drive nearby Walmart and the Ashland Town Center.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
441 Riverhill Drive, Ashland, KY
41101, United States

Hours

Reviews

4.3
1,544 reviews
5 stars
983
4 stars
262
3 stars
114
2 stars
83
1 star
102

What are people saying?

AI-generated from recent customer reviews

Service Quality

Service experiences varied widely, with some customers praising attentive and friendly servers, while others reported slow service and inattentiveness.

Food Quality

Food quality was inconsistent; some dishes were praised for being delicious and well-prepared, while others were criticized for being bland, overcooked, or poorly presented.

Cleanliness

Several reviews noted cleanliness issues, including dirty tables and trash in the restaurant, which detracted from the overall dining experience.

Customer Experience

Many customers expressed disappointment with their overall experience, citing issues with food quality and service, leading to a reluctance to return.
  • HP
    Hannah Pelfrey
    Feb 25, 2026
    2.0
    Service was good but I got food poisoning after eating here. Not a very sanitary/hygienic place
  • AG
    April Graham
    Feb 15, 2026
    5.0
    Great service wonderful food.
  • PT
    Peggy Thomas
    Feb 11, 2026
    5.0
    Great food, amazing service!!
  • EJ
    Emily Justice
    Feb 10, 2026
    5.0
    My wife, friends, and I came out to celebrate my wife’s Birthday. We had a server named Brittany. She was amazing. Gave great recommendations on menu items and went above and beyond for us while there. I usually don’t type up a lot of reviews, but I had to share what wonderful experience I had! Y’all go see the Outback team and ask for Brittany! She was amazing!
  • LW
    laurie w
    Jan 9, 2026
    1.0
    If you're an Outback rep and read this; be aware that I did fill out a contact form when I got the survey email after our visit. I'm not interested in a free meal or anything of that nature. We will not be returning to Outback again. I do think it's the right thing to do, though, for others to know what a poorly ran location this is. People work too hard for their money to go spend it at a restaurant that can't treat customers like they matter. My husband and I came to this location for NYE dinner. The last dinner we had in November was sub-par, but we had a gift card I'd received and thought we'd try it again- poor choice! Walking in, I noticed trash scattered about the outside. It takes 10 minutes for a staff member to come out and pick up trash. We were seated in the bar area; the bartender ended up being our server. I was immediately put off by the fact that she had waist-length hair that wasn't tied up. I ordered the margarita flight. I don't typically order alcoholic drinks, but it was NYE, so I thought I'd splurge. All four drinks were so, so sweet, I couldn't drink them. We ordered and was waiting for our food when a couple walked in carry a dog and went to sit at the bar. Mind you, it wasn't a service dog (no vest or indicator that it was a service dog), it was a small lap dog. Our entrees arrived, and the continued disappoint of this experience continued. We each ordered a side salad with sweet tomato dressing. We both love the sweet tomato dressing and is one of the main reasons we've chosen Outback in the past. Our server tells us that they're out of that dressing. My husband orders the teriyaki kabobs. He said the vegetables were crunchy and undercooked, and the sauce tasted like it was poured right out of a bottle after the kabobs were (half) cooked. My dinner was equally as disappointing; I ordered a medium well sirloin that arrived bloody. I'd pushed my steak and the margarita flight to the end of the table. The lady manager ( I assume she was the manager) walked by and asked us how our dinner was. I explained to her all the issues we'd encountered. Her response- "well the drink mix sits in the bottom of the glasses. You have to stir them up." No response about my bloody steak. She simply asked if she could take it all away. No offer to take items off our check. We paid the check and left. We've frequented Outback for many years. Never again.

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.

Brand Certified Facts from Outback Steakhouse

Outback Steakhouse partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: