McDonald's

3.7
914 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6015 US Rte 60, Ashland, KY
41101, United States

Hours

Reviews

3.7
914 reviews
5 stars
349
4 stars
221
3 stars
174
2 stars
65
1 star
105

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

A significant number of customers reported frequent issues with incorrect orders, often requiring them to return to the restaurant for corrections.

Service Quality

While some customers praised the friendly and helpful staff, others experienced rudeness and unprofessional behavior from certain employees.

Food Quality

Customers expressed mixed feelings about food quality, with some enjoying fresh items while others received cold or improperly prepared meals.

Cleanliness

The restaurant was noted for being clean and well-maintained, although some reviews mentioned dirty bathrooms and tables.

Wait Times

Many customers complained about long wait times, especially during busy hours, leading to frustration with service speed.
  • JS
    Jason Stephens
    Dec 30, 2025
    1.0
    Worst McDonald in the tristate! Dont go unless you want cold fries, hair in your food, and get asked to pull up in the drive thru so they can finish your order only to set there for 20 minutes. I then still had to go inside and ask what was the delay? Just to find out they literally forgot we was even there came from the shift managers own mouth no bs. I would never recommend anyone to go here! Find another one anywhere but here!
  • DS
    Dustin Sammons
    Oct 23, 2025
    1.0
    Listen i know things happened and you’re busy. But i ordered a McDouble for my son with only ketchup. Get out to the truck and it’s wrong. So i take it back in wait forever and they remake it. Get out the truck and checked it again and it still isn’t right! so i got back in again and they said this one is right for you. I didn’t check they said it was right i figured there is no way it could be wrong again. well i Got home and it had onions, mustard and even pieces of lettuce on it which doesn’t even come on that!!
  • HC
    Holly Copley
    Sep 13, 2025
    5.0
    Food is good quality and fairly priced. Service is good depending on the times you visit and same for the atmosphere.
  • GC
    Gerald Crisp
    Sep 4, 2025
    3.0
    Service was excellent, however food was not hot.
  • NN
    Nicholas Hamm (Nick)
    Aug 30, 2025
    4.0
    It's McDonald's. You know what you are getting.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 6015 US Rte 60, Ashland, KY?

The McDonald's dining area is open from 5:00 AM to 10:00 PM Monday through Saturday, and from 5:30 AM to 10:00 PM on Sunday.

What time does the drive-thru at this McDonald's location operate?

The drive-thru operates from 5:00 AM to 11:00 PM Monday through Wednesday, and Sunday; and from 5:00 AM to midnight Thursday through Saturday.