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McDonald's

3.7
(311 reviews)

Business Details

(606) 325-8064
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • BreakfastAvailable

Location

McDonald's
351 River Hill Road (Walmart), Ashland, KY
41101, United States

Hours

Reviews

3.7
311 reviews
5 stars
126
4 stars
74
3 stars
54
2 stars
18
1 star
39

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude or unhelpful staff, with several instances of employees being dismissive or disrespectful.

Food Quality

Many reviews highlighted issues with food quality, including stale or cold items, incorrect orders, and a general lack of care in food preparation.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Order Accuracy

A significant number of reviews mentioned missing items or incorrect orders, indicating a consistent problem with order accuracy.

Speed of Service

While some customers appreciated quick service, many others complained about slow service, especially during busy times.
  • KK
    Kylie
    2 days ago
    5.0
    I don’t know who was making the food a few days ago but I ordered a cheeseburger with extra pickle and THEY CAME IN CLUTCH with the extra pickle. This is what I mean by extra pickle! Ty pickle man
  • LC
    Lancie&Lindy Caudill
    3 days ago
    1.0
    The food was good when we got it. The woman working in the maroon shirt on Feb 27th 2026 right as lunch started. I asked for 2 5 dollars bags and I had my receipt where you do that survey get the number and buy one get one free sandwich " This is for here, I'd like 2 5 dollars bags one mc chicken one double cheeseburger make them large drinks , I have this coupon code and I'd like the sandwich I buy to be a MC c and the free one a MC chicken as well" THAT WORKER IN THE MAROON SHIRT GOT MAD I thought she was going to come across the counter on me. She said "So YOU WANT ONE MC CHICKEN" I said " I want buy one get one McChicken" She got mad because She kept saying 2 bags and 1 McChicken, I would say if I buy one get one McChicken that's 2 McChicken, She got mad, if someone of the food wasn't for my kid I'd walked off. She was so rude, She can't talk to people like that right on and on, I was nice but I was mad.
  • ND
    Nicklas Denner
    Jan 29, 2026
    2.0
    Restaurant closes at 10pm, Im a walmart truck driver and this location is located inside the walmart so as I was walking thru I decided to stop in at 8pm to order some food. Now I didn't have a problem with the first item not being available which was the strawberry and cream pies because it happens, but I ordered a large sweet tea and was given a cup and I attempted to fill it and no tea came out. I approached the counter and waited. the female associate who took my order asked if the tea was out, I calmly said yah and she proceeded to ask if there was something else I would be ok drinking and I told her not really and she just kind of looked at me. So I went over and filled my cup up with the orange drink and me and another customer that had been there longer than me overheard her tell another associate she could make some but wasnt and didn't feel like making anymore. We looked at each other and shook out heads, it was obvious the other customer had already had a few issues but come on... really. If your associates are too lazy to make what the customer asks for then there's a problem.
  • RP
    Rachell Peppers
    Nov 16, 2025
    1.0
    Employees are extremely rude. Observed a male employee proceed to cuss and yell at a small women with 2 kids with her. Over what a buggy. This store has to many children passing through everyday to have employees to show this behavior and use this kind of language. Very disappointed. Do better.
  • EW
    Erica White
    Oct 31, 2025
    5.0
    Usually fast , few but fast workers. Little busy but I love the convenience in wallmart

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 351 River Hill Road, Ashland, KY?

McDonald's is open daily from 7:00 AM to 10:00 PM.

Does this McDonald's location offer drive-through service and what are its hours?

Yes, the drive-through is open daily from 7:00 AM to 10:00 PM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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