McDonald's

3.8
308 reviews
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Business Details

351 River Hill Road (Walmart), Ashland, KY
41101, United States
(606) 325-8064
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • BreakfastAvailable

Location

McDonald's
351 River Hill Road (Walmart), Ashland, KY
41101, United States

Hours

Reviews

3.8
308 reviews
5 stars
125
4 stars
74
3 stars
54
2 stars
17
1 star
38

What are people saying?

AI-generated from recent customer reviews

Staff Behavior

Customers frequently reported rude and unfriendly staff, with some experiences involving disrespectful interactions.

Food Quality

Many reviews highlighted issues with food quality, including stale, cold, or poorly prepared items.

Service Speed

While some customers appreciated fast service, others experienced slow service and frequent order mistakes.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Order Accuracy

A significant number of customers reported issues with incorrect orders or missing items.
  • RP
    Rachell Peppers
    Nov 16, 2025
    1.0
    Employees are extremely rude. Observed a male employee proceed to cuss and yell at a small women with 2 kids with her. Over what a buggy. This store has to many children passing through everyday to have employees to show this behavior and use this kind of language. Very disappointed. Do better.
  • EW
    Erica White
    Oct 31, 2025
    5.0
    Usually fast , few but fast workers. Little busy but I love the convenience in wallmart
  • MT
    Maree Truelove
    Oct 11, 2025
    1.0
    This is by far the worst McDonald’s location I’ve been to. The food is consistently stale and served cold, and it’s clear that no one here takes pride in quality. The staff are usually unfriendly and give off the impression that they’d rather be anywhere else. The restaurant itself could also be much cleaner. After giving this location multiple chances and repeatedly receiving old food, we’ve decided to stop spending our money here. It’s disappointing to see how little focus there is on quality or customer experience anymore. It feels like profit is the only priority.
  • CF
    Caleb Felty
    Sep 22, 2025
    5.0
    By far my best experience so far of all locations, the food was fresh and done right, and the service was very friendly. Caden was the one that helped me and she did very well. Highly recommend this location!
  • VV
    Vscopes35
    Sep 8, 2025
    1.0
    Absolutely shit just ordered and they forgot a large fry and the burgers taste like they've been cooked and setting out a good min
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Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 351 River Hill Road, Ashland, KY?

McDonald's is open daily from 7:00 AM to 10:00 PM.

Does this McDonald's location offer drive-through service and what are its hours?

Yes, the drive-through is open daily from 7:00 AM to 10:00 PM.