Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,641 reviews
5 stars
624
4 stars
395
3 stars
321
2 stars
113
1 star
188
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported problems with incorrect orders, missing items, and slow service, particularly in the drive-thru.
Food Quality
Many reviews mentioned food being cold, overcooked, or poorly prepared, with specific complaints about fries being overly salty or old.
Staff Friendliness
Despite service issues, several customers praised the friendliness and helpfulness of the staff.
Cleanliness
There were mixed reviews regarding cleanliness, with some customers noting unsanitary conditions and others mentioning a clean atmosphere.
- SJStephanie JilesJan 5, 20261.0I'm tired of all these fast food places raising their prices and never putting all the food in the bag! I can understand people make mistakes but it's almost every single time! I don't want to have to keep calling and complaining for them to think I want "free food" when they can't simply make sure all the items are in the bag!
- FBFiona BowenDec 15, 20251.0Undercooked burger. Staff was kind, there was a wait in the drive thru which doesn’t bother me at all, but if I have to wait an extra 5 minutes and be told to pull up to the next spot to wait one my food, I’d like it to be cooked🫠😬
- SBshane bartrumDec 2, 20251.0I came thru the drive thru today (02 Dec 2025 @11:46). I ordered food for myself and my wife and son. What a surprise they forgot my wife's grinch fries but gave her the mixing bag and seasoning. They made my Big Mac wrong even though it had the sticker on the box. I had to put the lids on the drinks because the employee didn't bother, they were just sitting on the cups. I can't stand when I don't get the basic service I paid for. The owner should do something about this terrible service.
- BFBurt FletcherNov 8, 20253.0The vanilla shake wasn't a full cup
- JTJordan ThomasOct 31, 20253.0Employees are always nice and friendly going through the drive thru but you have to always make sure they put the sauce in the bag. The food on the other hand usually tastes old and the fries are overwhelmingly salty, sometimes non edible
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 2550 Winchester Avenue, Ashland, KY?
McDonald's at 2550 Winchester Avenue in Ashland, KY is open Monday through Saturday from 5:00 AM to 11:00 PM, and on Sunday from 6:00 AM to 10:00 PM.
Is the McDonald's drive-thru at this location open 24 hours?
Yes, the drive-thru at this McDonald's operates 24 hours every day of the week.
When is delivery service available from this McDonald's location?
Delivery is available 24 hours a day, seven days a week at this McDonald's.
What services does this McDonald's location offer to customers?
This McDonald's offers services including Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Can I use mobile apps to order from this McDonald's?
Yes, you can order using the McDonald's App available on both iOS and Android platforms.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup is available as one of the pickup and delivery service options at this location.
What nearby fast food options are available in the area around McDonald's?
Nearby fast food options include another McDonald's and Long John Silver's, providing a variety of quick dining choices close by.
Are there any coffee shops near this McDonald's where I can relax after my meal?
Yes, Tim Hortons is a nearby coffee shop where you can enjoy coffee and snacks after visiting McDonald's.
What nearby attractions or services could I visit after dining at McDonald's on Winchester Avenue?
After your visit to McDonald's, you might check out The Refinery Basketball & Athletic Performance facility for fitness, or visit Cold Stone Creamery for desserts nearby.