Brand Certified
McDonald's
3.7(1613 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
2550 Winchester Avenue, Ashland, KY
41101, United States
Certified by McDonald's • Mar 01, 2026
(606) 324-1214
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.7
1,613 reviews
5 stars
610
4 stars
388
3 stars
318
2 stars
111
1 star
186
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported issues with order accuracy and slow service, particularly in the drive-thru.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about cold, undercooked, or old food, particularly fries.
Employee Attitude
While some customers praised the friendliness of the staff, others reported rude behavior and poor customer service experiences.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the bathrooms and overall restaurant environment.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and perceived value for money.
- TCTammy CooperJan 27, 20264.0Hard workers and friendly employees!
- SBShawn BurgbacherJan 26, 20265.0The food is ok, but watch out for the occasional mouse
- SJStephanie JilesJan 5, 20261.0I'm tired of all these fast food places raising their prices and never putting all the food in the bag! I can understand people make mistakes but it's almost every single time! I don't want to have to keep calling and complaining for them to think I want "free food" when they can't simply make sure all the items are in the bag!
- FBFiona BowenDec 15, 20251.0Undercooked burger. Staff was kind, there was a wait in the drive thru which doesn’t bother me at all, but if I have to wait an extra 5 minutes and be told to pull up to the next spot to wait one my food, I’d like it to be cooked🫠😬
- SBshane bartrumDec 2, 20251.0I came thru the drive thru today (02 Dec 2025 @11:46). I ordered food for myself and my wife and son. What a surprise they forgot my wife's grinch fries but gave her the mixing bag and seasoning. They made my Big Mac wrong even though it had the sticker on the box. I had to put the lids on the drinks because the employee didn't bother, they were just sitting on the cups. I can't stand when I don't get the basic service I paid for. The owner should do something about this terrible service.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 2550 Winchester Avenue, Ashland, KY?
McDonald's at 2550 Winchester Avenue in Ashland, KY is open Monday through Saturday from 5:00 AM to 11:00 PM, and on Sunday from 6:00 AM to 10:00 PM.
Is the McDonald's drive-thru at this location open 24 hours?
Yes, the drive-thru at this McDonald's operates 24 hours every day of the week.
When is delivery service available from this McDonald's location?
Delivery is available 24 hours a day, seven days a week at this McDonald's.
What services does this McDonald's location offer to customers?
This McDonald's offers services including Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Can I use mobile apps to order from this McDonald's?
Yes, you can order using the McDonald's App available on both iOS and Android platforms.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup is available as one of the pickup and delivery service options at this location.
What nearby fast food options are available in the area around McDonald's?
Nearby fast food options include another McDonald's and Long John Silver's, providing a variety of quick dining choices close by.
Are there any coffee shops near this McDonald's where I can relax after my meal?
Yes, Tim Hortons is a nearby coffee shop where you can enjoy coffee and snacks after visiting McDonald's.
What nearby attractions or services could I visit after dining at McDonald's on Winchester Avenue?
After your visit to McDonald's, you might check out The Refinery Basketball & Athletic Performance facility for fitness, or visit Cold Stone Creamery for desserts nearby.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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