Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
710 reviews
5 stars
265
4 stars
171
3 stars
126
2 stars
50
1 star
98
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, incorrect orders, and rude staff interactions.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about undercooked or overcooked items and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Positive Staff Interactions
Despite the issues, some customers praised friendly staff and good service experiences.
- LCLisa Caudill1 day ago5.0My husband and I eat at this McDonald's often. This store has a great management team. The people that work there are very friendly. The store has a great atmosphere, is clean and organized. Their breakfast and iced coffees are our favorites. All of their food is good! 🌝
- BBBuckongham BeastJan 3, 20261.0We used our app and it didn't work on their end and they made us pay full price bc of their mess up
- CCCharles F.V ChitekweDec 21, 20255.0Food, service and ambiance was great.
- EPECP East Coast ProspectingDec 20, 20251.0Went through the drive through… ordered a bacon, egg, cheese biscuit and a large French Vanilla Cappuccino. Biscuit was hard and the bacon was dried out.. The French Vanilla Cappuccino was only half full…. Pretty big rip off….
- JMJay MidkiffDec 19, 20251.0McDonald's is well-known, and many people enjoy it. I don't eat at the chain that often. Mostly when my grandchildren ask. Walking into this particular store, there are three different people waiting to place an order. The lady in front stated that she did not believe anyone was working the front counter, which became obvious after a while. While we waited, we noticed several employees conversing in the back. Some even ate, while others simply wandered around doing nothing. Clearly not concerned with the customers or their needs. A short time later, they decided it was once again time to work. Definitely would not return to this location.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's in Ashland, KY?
McDonald's in Ashland, KY is open Monday to Saturday from 5:00 AM to 11:00 PM, and Sunday from 6:00 AM to 10:00 PM.
What are the drive-thru hours at this McDonald's location?
The drive-thru is available Monday to Saturday from 5:00 AM to 11:00 PM, and Sunday from 6:00 AM to 10:00 PM at the Ashland, KY McDonald's.
Can I order delivery from McDonald's in Ashland, KY?
Yes, delivery is available daily. Delivery hours are Monday to Saturday from 5:00 AM to 10:30 PM and Sunday from 6:00 AM to 9:30 PM. You can order online at https://mcdonalds.order.online/business/-5579.
Does this McDonald's location offer curbside pickup?
Yes, curbside pickup is available as a pickup and delivery service.
What payment methods are accepted at McDonald's Ashland, KY?
They accept American Express, Apple Pay, Android Pay, Cash, Discover, MasterCard, and Visa.
Is there a mobile app to order McDonald's food?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store. Quick links are also available online.
What services does McDonald's Ashland, KY provide?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Which nearby places could I visit before or after dining at McDonald's?
Nearby places include the BP and Shell gas stations for fuel stops, Blue Rhino Propane Exchange for propane needs, and the Boyd County Baseball Field for sports and recreation.
Are there any educational institutions close to McDonald's Ashland, KY?
Yes, nearby are Boyd County High School, Boyd County Preschool, and Cannonsburg Elementary School, making it convenient for families and students to visit.
How can nearby attractions help customers find McDonald's in Ashland?
Landmarks like the Ashland US Army Reserve Center and Boyd County High School Football Field can help customers easily locate the McDonald's on State Route 180.