Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
703 reviews
5 stars
262
4 stars
171
3 stars
126
2 stars
50
1 star
94
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of friendly service and rude staff, with some praising the friendliness while others experienced significant delays and poor management.
Food Quality
Many reviews indicated inconsistent food quality, with complaints about cold, overcooked, or incorrect orders, while some customers enjoyed their meals.
Cleanliness
Feedback highlighted issues with cleanliness, including dirty floors and bathrooms, although some customers noted that the restaurant was clean during their visits.
Speed of Service
Several customers expressed frustration with slow service times, particularly during busy hours, while others experienced quick and efficient service.
Overall Experience
The overall sentiment was mixed, with some customers enjoying their experience and others vowing not to return due to poor service and food quality.
- CRC R1 day ago1.0Burgers were raw inside. 🤮 Why? Isn't the grill hooked to a timer. Staff acted like "whatever" when asked to replace the 2 uncooked burgers. Manager didn't even apologize to us 🙄
- JBJasmine BearNov 4, 20255.0I love stopping here on Monday's after I drop my husband off for work. Best Iced Caramel Coffee with extra caramel and extra cream. The drive-thru ladies are so nice.
- TBTina BakerOct 28, 20255.0The friendliest folk.
- AVamber vaughnOct 25, 20251.0Would give zero stars if I could. They make you pull up almost every single time that you go. The staff is also rude. We ordered snack wraps and of course… they told us to pull up When my husband finally went in to see what the hold up was and dealing with our cranky baby in the back, he was told it would be SEVEN minutes for the tenders. When someone orders something that isn’t ready, maybe let’s MENTION that it’s not ready yet and will take several minutes. Like I said, they make you pull up almost every single time you go and half the time your food isn’t even hot. Worst McDonald’s in the tri state BY FAR
- NFNico FerraraOct 24, 20251.0Kiosk didnt print a receipt. I got a table tent though and was in plain view of the staff. I left 18min after ordering my food without receiving my food. The place looks dirty all around. Never coming back here again.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's in Ashland, KY?
McDonald's in Ashland, KY is open Monday to Saturday from 5:00 AM to 11:00 PM, and Sunday from 6:00 AM to 10:00 PM.
What are the drive-thru hours at this McDonald's location?
The drive-thru is available Monday to Saturday from 5:00 AM to 11:00 PM, and Sunday from 6:00 AM to 10:00 PM at the Ashland, KY McDonald's.
Can I order delivery from McDonald's in Ashland, KY?
Yes, delivery is available daily. Delivery hours are Monday to Saturday from 5:00 AM to 10:30 PM and Sunday from 6:00 AM to 9:30 PM. You can order online at https://mcdonalds.order.online/business/-5579.
Does this McDonald's location offer curbside pickup?
Yes, curbside pickup is available as a pickup and delivery service.
What payment methods are accepted at McDonald's Ashland, KY?
They accept American Express, Apple Pay, Android Pay, Cash, Discover, MasterCard, and Visa.
Is there a mobile app to order McDonald's food?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store. Quick links are also available online.
What services does McDonald's Ashland, KY provide?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Which nearby places could I visit before or after dining at McDonald's?
Nearby places include the BP and Shell gas stations for fuel stops, Blue Rhino Propane Exchange for propane needs, and the Boyd County Baseball Field for sports and recreation.
Are there any educational institutions close to McDonald's Ashland, KY?
Yes, nearby are Boyd County High School, Boyd County Preschool, and Cannonsburg Elementary School, making it convenient for families and students to visit.
How can nearby attractions help customers find McDonald's in Ashland?
Landmarks like the Ashland US Army Reserve Center and Boyd County High School Football Field can help customers easily locate the McDonald's on State Route 180.