Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
1,085 reviews
5 stars
463
4 stars
254
3 stars
201
2 stars
74
1 star
93
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items.
Service Quality
Service experiences varied widely, with some praising friendly staff while others noted rudeness and poor management.
Food Quality
Several reviews mentioned cold, old, or poorly prepared food, impacting overall satisfaction.
Cleanliness
Customers expressed concerns about cleanliness, including dirty tables and unsanitary conditions.
Speed of Service
There were mixed reviews on service speed, with some noting long wait times, especially for mobile orders.
- NANathaniel AckersonJan 5, 20261.0Got order wrong
- BBBobeRandomDec 21, 20252.0Waited a long while to be put in mobile order spot for them to bring me the food. All the hamburgers looked like they were stopped together hastily...and then they forgot our nuggets
- TTTony TresterDec 3, 20253.0Doesn't matter how many times I go it seems they never get the order correct at the drive-thru
- BTBeverly TrautnerNov 9, 20255.0Always great!!
- MSMitz StevensOct 17, 20253.0When I worked at McDonald's we would have been fired for making a sandwiche look yuckie and sloppy. My grandson eats here everyday! Sometimes twice! The service is bad! People are hired in and not trained right. You never know what your getting. There frappe machine makes watery frappes. If you want a good frappe go to McDonald's on US 23. Across from AKSteele.Eating out should be a pleasure but the cost of eating at McDonald's is too high to have orders messed up all the time. Today I ordered Quarter pounder with cheese meal. And two frappes. What I got was a big Mac meal with two liquidy frappes. I called and complained! I believe I should have gotten free everything in my order! But all I got was a sandwiches free. So my fries and drink at home were no good and cold by the time I got home. Whole dinner ruined cause someone did not do there job!
Frequently Asked Questions About McDonald's
What are the regular business hours for this McDonald's location in Ashland, KY?
This McDonald's is open Monday through Thursday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 AM to midnight, and Sunday from 6:00 AM to 11:00 PM.
When is the drive-thru open at this McDonald's?
The drive-thru is open Monday through Thursday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 AM to midnight, and Sunday from 6:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's location?
Delivery is available Monday through Thursday from 5:00 AM to 10:30 PM, Friday and Saturday from 5:00 AM to 11:30 PM, and Sunday from 6:00 AM to 10:30 PM.
How can I order food for delivery from this McDonald's?
You can order delivery through their website at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on the Apple App Store and Google Play Store.
Does this McDonald's offer curbside pickup service?
Yes, curbside pickup is available at this location.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What McDonald's app can I use to order or check mobile offers?
The McDonald's App is available for download on both the Apple App Store and Google Play Store for convenient ordering and accessing mobile offers.
Which fast food restaurants are located near this McDonald's on Russell Road?
Nearby fast food options include another McDonald's and KFC locations, as well as Arby's and Gold Star Chili.
Are there any banks or credit unions close to this McDonald's?
Yes, PNC Bank and Members Choice Credit Union are nearby, making it convenient to handle banking needs before or after your meal.
What other amenities or stores are near this McDonald's that might interest customers?
Nearby amenities include the AT&T Store for mobile accessories, Speedway gas station for fuel and convenience items, and local services such as SUDS Car Wash and Bellefonte Realty.