Customer Service
Many customers reported rude or unprofessional behavior from staff, leading to dissatisfaction with their experience.
Food Quality
There were numerous complaints about cold, poorly prepared food, and incorrect orders, impacting overall satisfaction.
Pricing
Several reviews mentioned that the prices are considered high for the quality and quantity of food received.
Ice Cream
Despite the issues with food, many customers praised the ice cream, particularly the Blizzards, as a highlight of their visit.
Cleanliness
Some customers noted cleanliness issues, particularly in the dining area and bathrooms.