Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- BreakfastAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
Location
Hours
Reviews
4.1
340 reviews
5 stars
190
4 stars
70
3 stars
34
2 stars
19
1 star
27
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported mixed experiences with food quality, including issues with cold food, hair found in meals, and incorrect orders.
Service Issues
Many reviews highlighted slow service, understaffing, and rude interactions with staff, leading to dissatisfaction.
Cleanliness
Some customers noted cleanliness and friendly staff, while others reported unsanitary conditions.
Pricing Concerns
Several customers expressed that prices are too high for the quality of food offered.
Positive Experiences
Despite the negatives, there were numerous positive comments about the ice cream, burgers, and overall good food.
- KDKatrina Dore3 days ago3.0Almost 6.00 you would think they would top it off. Nope. Very disappointing The curds taste fishy.
- SLSable Lennox4 days ago5.0Great staff and foods typically always great!
- ECEmmett CoxNov 14, 20255.0Great service by associates. Food was hot and delicious. Great job
- NPNate PayneOct 22, 20251.0I avoided this place for 6 months because I got hair in my burger that makes anyone want to avoid a restaurant for a while stopped in today and hair in my French frys I will not be returning for a third time.
- AAAaronOct 16, 20254.0Good
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in Ashland, KY?
Dairy Queen Grill & Chill is open Monday through Saturday from 6:00 AM to 10:00 PM and on Sunday from 7:00 AM to 10:00 PM.
Is Dairy Queen Grill & Chill in Ashland, KY open on major holidays?
The Ashland location is closed on major holidays including November 27, 2025 and December 25, 2025.
What kind of food does Dairy Queen Grill & Chill serve?
They serve classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® treats, grillburgers®, chicken strip baskets, and ice cream cakes.
Does Dairy Queen Grill & Chill offer drive-thru service and seating options?
Yes, the location offers drive-thru service as well as indoor and outdoor seating, including booster seats and high chairs for families with children.
Is the Dairy Queen Grill & Chill in Ashland wheelchair accessible?
Yes, the restaurant is wheelchair accessible and has restrooms and free WiFi available.
Can customers order online or via mobile at Dairy Queen Grill & Chill?
Yes, customers can order online through their website or use the Dairy Queen mobile app which offers exclusive deals and mobile ordering with rewards.
What family-friendly amenities does Dairy Queen Grill & Chill offer?
They welcome families and children with amenities including booster seats, high chairs, family-friendly menu items, and restrooms.
Are there nearby gas stations and convenience stores near Dairy Queen Grill & Chill?
Yes, nearby gas stations and convenience stores include Super Quik, Clark's Pump-N-Shop, Marathon, and BP, which can be convenient for customers fueling up before or after their visit.
Which hotels are near Dairy Queen Grill & Chill for travelers in Ashland, KY?
Nearby hotels include Holiday Inn Express & Suites Ashland, Hampton Inn Ashland, Hampton by Hilton, and Days Inn by Wyndham Ashland, providing convenient accommodations for visitors looking to enjoy Dairy Queen treats.
What other fast food restaurants can I find near Dairy Queen Grill & Chill in Ashland?
Nearby fast food options include Subway, Arby's, Waffle House, and Wendy's, giving a variety of dining choices in the area.