Arby's

4.1
550 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1045 Winchester Avenue, Ashland, KY
41102, United States

Hours

Reviews

4.1
550 reviews
5 stars
267
4 stars
155
3 stars
76
2 stars
15
1 star
37

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed their meals while others reported issues with soggy or old food.

Service

Service is generally praised for being friendly and fast, though there are occasional complaints about order accuracy and staff behavior.

Cleanliness

The restaurant is often noted for being clean, although some customers pointed out issues like full trash cans.

Pricing

Customers feel that prices are high for the quality and portion sizes, with some expressing disappointment over value.
  • DS
    Debbie Smith
    Dec 26, 2025
    5.0
    Food was great.
  • MT
    Maree Truelove
    Oct 11, 2025
    1.0
    Ordered two sandwiches, and both were a major disappointment. The bread was so wet and soggy that it completely fell apart. The “Loaded Italian” sandwich didn’t live up to its name either, there was no lettuce and only a single slice of tomato. I also ordered two sides of cheddar sauce with curly fries, but the fries were old, hard, and practically inedible, while the cheddar cups weren’t even filled halfway (despite costing $0.99 each). It’s frustrating to see how little attention to quality there is these days, especially as prices continue to rise.
  • MR
    Montana Rutherford
    Sep 20, 2025
    2.0
    Everything was great, the food was amazing. I was bothered by a workers kid that kept bothering me and my husband. He was being random sauce to my table when I didn't want it. He was making fun of another customers kid. Fine a babysitter or figure something out.
  • SP
    Sean Preston
    Sep 10, 2025
    5.0
    Food was delicious, a bit on the pricey side. But got my money's worth
  • AR
    Amy Reich
    Mar 1, 2025
    5.0
    Their DEI program seems to be intact, even though they dont quite use the phrase DEI.