Location.com logo
Brand Certified

Arby's

4.0
(293 reviews)
Get DirectionsOrderMenuCallWebsite

Business Details

12532 Us Route 60, Ashland, KY
41102, United States
(606) 928-7435
http://www.arbys.com/locations/us/ky/ashland/12532-us-route-60/store-5969
GoogleFacebookInstagramTwitterLinkedInTikTokPinterest

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
12532 Us Route 60, Ashland, KY
41102, United States

Hours

Reviews

4.0
293 reviews
5 stars
135
4 stars
80
3 stars
46
2 stars
9
1 star
23

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food for being fresh and delicious, though some noted inconsistencies in temperature and preparation.

Service Issues

Several reviews highlighted poor customer service experiences, including rudeness from staff and issues with order accuracy.

Cleanliness

While some customers reported clean dining areas, others mentioned dirty bathrooms and sticky floors.

Operational Challenges

Frequent complaints about long wait times, being parked after ordering, and inconsistent hours of operation were noted.

Pricing Concerns

Customers expressed concerns about rising prices and perceived value for money.
  • RD
    Robert Dale
    Jan 9, 2026
    5.0
    Great food and quick and friendly service
  • JB
    Joe Bauza
    Jan 3, 2026
    5.0
    Sandwiches are awesome! Service is quick. People are very kind.
  • KL
    Kayelee Laney
    Dec 28, 2025
    1.0
    the reason we went there was because they messed up our order the first time. Very rude. Manager was yelling at employees and customers. manager was rude and freaking out at my mom. She made my mom feel stupid. Shes back there screaming "I don't have time for this!" The poor employees that were just trying to help her. When we finally got replacement order she shoved it on the counter. "Here you go!" Mom went to ask for ketchup "is there something wrong now?" So rude. Dont recommend.
  • PR
    Pamela Rice
    Dec 9, 2025
    4.0
    Nearly froze to death!
  • QQ
    quickdrawbrand
    Nov 23, 2025
    5.0
    Most meat possible
Read more reviews on Google

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
Google
Apple
+100
Others