Business Details
About
Fast Food Restaurant
We serve up small batch, Cincinnati-style chili and fresh, hot 100% American beef burgers crafted by hand and made to order. Our chili is cooked in small batches to ensure the quality, flavor and texture are perfect, every time. And the burgers? Well, they really are from flat top grill heaven - juicy, perfectly cooked and even better when topped with our famous chili.
Location
Hours
Reviews
4.4
535 reviews
5 stars
360
4 stars
93
3 stars
35
2 stars
18
1 star
29
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality, with some praising the chili and burgers while others noted issues like soggy coneys and undercooked burgers.
Service Issues
Frequent complaints about slow service, incorrect orders, and inattentive staff, particularly during busy times.
Cleanliness
Concerns raised about cleanliness, including dirty tables and unsanitary conditions in the dining area.
Staff Attitude
Varied experiences with staff; some customers reported friendly and helpful service, while others encountered rude or indifferent employees.
Drive-Thru Experience
Drive-thru service received mixed feedback, with some praising speed and efficiency, while others reported order mistakes.
- SGStella GuyNov 15, 20251.0Full on cross contamination. Bacon fried in fryer with fries every morning. Not vegetarian friendly, will make you sick.
- LHLauren HOct 18, 20253.0This location used to be my go to for coneys but they changed the buns and the coneys are a soggy mess now. So disappointing. The other food is still good, but they need to bring their old buns back!
- RSRonan SwimOct 9, 20255.0Gold star Alexandria This place is awesome I just love skyline for some reason But gold star is probably objectively better tho
- DDDonOct 1, 20251.0They have a 13-year-old kid working in the drive-through who in two consecutive visits has messed up my order and I did not get what I ordered. I even had them scan the app so I can get credit for my purchase for Gold Star rewards and guess what? He screwed that up to don’t go to Gold Star no more
- MBMargaret BoeschSep 29, 20251.0It's 9 on a Monday night and there are 13 young people working here. 3 tables of customers and no one came back to see how are food is or refill drinks. One girl swept the floor and one guy refilled bottles. Basically they enjoy being together. Second time at this location and service was just a tad bit better than the last time.
Frequently Asked Questions About Gold Star
What type of cuisine does Gold Star serve?
Gold Star serves small batch, Cincinnati-style chili and fresh, hot 100% American beef burgers crafted by hand and made to order.
What are the operating hours for Gold Star in Alexandria?
Gold Star is open Monday to Thursday and Sunday from 10:00 AM to 10:00 PM, and on Friday and Saturday from 10:00 AM to 11:00 PM.
Where is Gold Star located in Alexandria?
Gold Star is located at 8031 Alexandria Pike, Alexandria, KY 41001, USA.
What payment options are accepted at Gold Star?
Gold Star accepts American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, MasterCard, Samsung Pay, and Visa.
Can I order food online from Gold Star in Alexandria?
Yes, you can order online at https://goldstarchili.olo.com/menu/gold-star-alexandria.
What categories best describe Gold Star restaurant?
Gold Star is categorized as a Fast Food Restaurant, American Restaurant, Vegan Restaurant, Family Restaurant, Hot Dog Restaurant, Vegetarian Restaurant, and general Restaurant.
What nearby restaurants can I visit along with Gold Star in Alexandria?
Nearby restaurants include Southern Smoke BBQ, Pepperoncini's Italian Restaurant, Area 51 Grills & More, and Rub House Grocery Store with restaurant services.
Are there nearby services close to Gold Star for vehicle rental or maintenance?
Yes, nearby you can find Enterprise Rent-A-Car for rentals, Community Computer Services for automotive repair, and Backroads Motorsports for car and motorcycle services.
What nearby places offer shopping and leisure options near Gold Star?
Nearby shopping and leisure include Style thrift store and women's clothing, Sugarmill Sweets bakery, T.A.C. Fitness gym, and McClendon Martial Arts club.
Is Gold Star in Alexandria active on social media?
Yes, Gold Star is active on Facebook, Instagram (@goldstarchili), Twitter (@goldstarchili), TikTok (@goldstarchiliofficial), LinkedIn, and YouTube channels.