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Arby's

3.5
(605 reviews)
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Business Details

7150 Alexandria Pike, Alexandria, KY
41001, United States
(859) 448-2280
http://www.arbys.com/locations/us/ky/alexandria/7150-alexandria-pike/store-7964
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
7150 Alexandria Pike, Alexandria, KY
41001, United States

Hours

Reviews

3.5
605 reviews
5 stars
213
4 stars
138
3 stars
109
2 stars
46
1 star
99

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, poorly prepared, or incorrect items.

Cleanliness

Several customers noted that the restaurant was not clean, with dirty tables and unsanitary conditions.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and good food at times.
  • JM
    Julie Miller
    Feb 22, 2026
    4.0
    Food was hot and fresh customer service was good
  • MM
    Monica
    Feb 17, 2026
    5.0
    All staff were friendly. The meal was surprisingly easy on the budget. Food was hot and made to order. The quality of the food is worth the wait.
  • JT
    Jeff Thomas
    Dec 31, 2025
    1.0
    I asked if the curly was fresh and the guy said he just took them out.but that was a lie because I left the parking lot and made it to AA highway and got my curly fries out to eat on my way home they was Luke warm and mostly burnt but the rest of my order was good
  • KM
    kinsley Marlow
    Nov 6, 2025
    1.0
    The grown women was rude and snobby taking our order forgot my sweet tea and then i asked for a number five and she asked if i want the burger with that,unacceptable.
  • BM
    brooke marlow
    Nov 6, 2025
    3.0
    Grown woman taking our order couldn't understand what we wanted. She was blatantly rude and wouldn't speak back to us at the window. very disappointed.
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Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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