Brand Certified
McDonald's
3.7(612 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
801 N Cross St, Albany, KY
42602, United States
Certified by McDonald's • Mar 01, 2026
(606) 387-9404
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.7
612 reviews
5 stars
228
4 stars
147
3 stars
127
2 stars
47
1 star
63
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, especially during busy hours, with long wait times in both drive-thru and dining areas.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong specifications.
Food Quality
Feedback on food quality was mixed, with some customers praising freshness while others complained about cold or poorly prepared items.
Staff Friendliness
Most customers noted that staff were friendly and helpful, although there were some reports of unprofessional behavior from certain employees.
Cleanliness
While some customers appreciated the cleanliness of the restaurant, others pointed out issues with the condition of the bathrooms and dining area.
- TATom AndersonFeb 15, 20261.0Most of the staff seemed friendly, however the food has been stale all 5 times I have gone. Its been stale for breakfast, lunch, and dinner. The quality is as awful as the exterior of the building would suggest. My egg mcmuffin bread? Hard as a rock. The sausage? Old or over cooked, maybe both. Fries? Cold or stale. Burger buns? Stale. Chicken nuggets? Somehow even those are awful here too. Its the only McDonald's for miles or I wouldn't have given them this many chances.
- TUTodd UnthankFeb 14, 20265.0The drive-thru here is a unique adventure that everyone should experience. I ended up circling the block 6 times, but it was worth it when I finally got my apple slices!
- BDBrandy DuvallJan 18, 20265.0Very clean and a nice atmosphere.
- PFPamela jo FosterJan 8, 20265.0Gotta love this place.
- KKKindreyDec 22, 20253.0I have a family of 6 and we all got double cheeseburgers and mine came like this I would recommend this store but don’t get this specific product
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Albany, KY?
McDonald's in Albany, KY is open daily from 5:00 AM to midnight.
What are the delivery hours for this McDonald's location?
Delivery is available Monday to Thursday and Sunday from 5:00 AM to 10:30 PM, and on Friday and Saturday from 5:00 AM to 11:30 PM.
Does this McDonald's offer drive-thru service?
Yes, the drive-thru is open every day from 5:00 AM to midnight.
Can I order McDonald's food online for delivery or pickup?
Yes, you can order online for delivery or curbside pickup via their delivery website or the McDonald's App.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services does this McDonald's location offer?
Services include Drive-Thru, Gift Cards, Mobile Offers, Mobile Ordering, and WiFi.
Where is McDonald's located in Albany, KY?
It is located at 801 N Cross St, Albany, KY 42602, USA.
Are there any other fast food restaurants near this McDonald's?
Yes, nearby fast food options include Burger King, Collins Dairy Treat, and Sonic Drive-In.
Are there any convenient places nearby where I can shop or pick up essentials before or after visiting McDonald's?
Nearby you can find Family Dollar, Dollar General, and IGA grocery stores for your shopping needs.
What nearby services might be useful for someone visiting McDonald's?
Services such as UPS Access Point for shipping, First and Farmers National Bank for banking, and Craft Car Wash for vehicle care are close by.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website