Wendy's

3.6
656 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1617 Main Street, Winfield, KS
67156, United States

Hours

Reviews

3.6
656 reviews
5 stars
221
4 stars
182
3 stars
125
2 stars
46
1 star
82

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or improperly prepared items.

Management Concerns

Several customers expressed dissatisfaction with management, citing unprofessional behavior and poor handling of customer complaints.

Cleanliness

The cleanliness of the restaurant was frequently mentioned, with some customers noting dirty tables and unsanitary food handling practices.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and quick service during less busy times.
  • TP
    Tiffany Pickle
    Nov 1, 2025
    1.0
    beans weren't cooked all the way and they put whole pieces of onions instead of chopped in the chili
  • KK
    Katie Kelly
    Oct 8, 2025
    1.0
    Most unprofessional manager named Chloe, we called ahead to feed our soccer teams and they refused to serve us, we asked to have it called ahead for pick up but was instructed to come to the restaurant. She was rude and unaccommodating. Very disappointing.
  • KF
    Kim F.
    Oct 7, 2025
    2.0
    Hamburger was smashed into a dry thin piece of meat.
  • BB
    Bailey Bergagnini
    Oct 2, 2025
    5.0
    Honestly, I'm not sure why this Wendy's doesn't have better reviews. I've never had a bad experience here and the whole time that I've lived in Winfield and I've lived here all my life. Staff has always been at least cordial if not friendly and my food is always hot and fresh. Not only that, but they are incredibly quick. I would say Wendy's in Winfield is the best pick for a fast food chain. If you need something quick and you expect the decency of getting at least a greeting and thank you from a drive-thru worker. That's something that I don't always get at McDonald's and Sonic, although always fresh food, is pretty slow. The staff today at around 3:45 pm when they served me did amazing on customer service and I was surprised at such a slow point for food sales in the day that the friends were hot and fresh.
  • AA
    Adam
    Sep 29, 2025
    1.0
    I made a mobile order and sent the order number to my friend that offered to pick it up for me as I have a short lunch and cant make it to the store ans back in time. They get their and give the name and mobile code only to be told they dont have an order from that name. She luckly was nice enough to order my order AGAIN. I have the receipt and everything in my email. Tried to call the store 5 times. Apparently the person that receives the mobile orders is the same person that answers the phones.... currently been on hold with corporate for an hour trying to rectify this situation. Ill just order McDonald's from now on. Foods not as good but at least theyre half way competent.

Frequently Asked Questions About Wendy's

Is Winfield Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.