Brand Certified
Wingstop
2.7(280 reviews)
Certified by Wingstop • Feb 22, 2026
Business Details
2095 W 21st St, Ste C, Wichita, KS
67203, United States
Certified by Wingstop • Feb 22, 2026
(316) 710-5400
Certified by Wingstop • Feb 22, 2026
https://www.wingstop.com/
Certified by Wingstop • Feb 22, 2026
About
Certified by Wingstop • Feb 22, 2026
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Wichita 21st Street. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Wingstop • Feb 22, 2026
Hours
Certified by Wingstop • Feb 22, 2026
Reviews
2.7
280 reviews
5 stars
81
4 stars
25
3 stars
22
2 stars
33
1 star
119
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and poor customer service experiences, including rude staff and lack of accountability.
Food Quality
While some customers enjoyed the flavors and freshness of the food, many others complained about cold, overcooked, or incorrect items.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and restrooms.
Staff Performance
Feedback varied on staff friendliness, with some praising individual employees while others criticized the overall attitude and efficiency of the team.
- SMSedona MaxsonFeb 12, 20261.0DO NOT ORDER FROM HERE! YOUR ORDER WILL BE ABSOLUTELY INCORRECT AND DISGUSTING THERE IS A REASON WHY THIS STOREFRONT HAS 2.7 STARS ON GOOGLE DO NOT ORDER FROM HERE
- VPVirginia PerazaFeb 8, 20261.0I placed an order at 10:15 am to pick up at 4:45 pm and they proceeded to tell me that my order was going to take 30 minutes to get done? What in the world is going on with this place. 5 hours and 45 minutes is not enough to cook some wings? This is unacceptable. If they knew thy would be busy they needed to be staff and ready. They took the payment immediately but don’t have the sense of urgency to get the food ready. I don’t recommend this location at All. Absolutely ridiculous.
- HOHaley OrtegaJan 22, 20265.0Starting two years ago I get wingstop every Monday or Thursday and have tried every single one in town and now come to the one on 21st every Thursday for the last 1yr 1/2 and they do right everytime!
- TMThomas MarlerJan 16, 20261.0First time ever ordering Wingstop, and probably my last. Ordered through DoorDash and my order showed up missing items. No big deal at first stuff happens. I called my DoorDash driver, he tried to help and even called the store for me. They called him back and straight up told him they were refusing to remake the missing food. That alone was wild. So I called the store myself to figure out what was going on. Instead of trying to fix the situation, the manager immediately came at me with an attitude and said, “First of all, you’re not gonna come at me like that,” before I even had a chance to explain anything. I explained the situation anyway, and she kept the same attitude the entire call. No accountability, no attempt to help, no customer service at all. I don’t know why they chose to act like that over a simple mistake, but the way it was handled was completely unprofessional. Respect and customer service go a very long way, especially when someone is just trying to get what they paid for. Mistakes happen how you handle them is what matters, and this place handled it terribly. I will never be ordering from this Wingstop again, and I really hope everyone who works there understands that treating customers with basic respect can make or break a business. This experience was frustrating, disappointing, and unnecessary.
- JJJLFJan 3, 20262.0If the employees are going to play rap music with profanity it should be in the back so customers cannot hear it
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
Brand Certified Facts from Wingstop
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Certified February 22, 2026Yext Knowledge Graph
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