Wingstop

3.3
423 reviews

Business Details

2548 S. Seneca Street, Wichita, KS
67217, United States
(316) 925-7500
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Wichita South Seneca. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
2548 S. Seneca Street, Wichita, KS
67217, United States

Hours

Reviews

3.3
423 reviews
5 stars
179
4 stars
48
3 stars
30
2 stars
34
1 star
132

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service, with some employees being rude or unprofessional.

Food Quality

While some customers enjoyed the food, many complained about cold, overcooked, or incorrect items, leading to dissatisfaction.

Staff Behavior

Several reviews highlighted unprofessional behavior among staff, including distractions during service and lack of attention to customer needs.

Management Concerns

Customers expressed frustration with management's inability to address service issues and improve overall operations.
  • JL
    Joseph Levi
    Jan 13, 2026
    1.0
    So, I called to place a to go order, to save myself sometime. They answer and put me on hold. I was already driving to this location. 9 minutes go by and im still on hold. I make it to location and there were no customers visible, nor was the store busy. I go in, show them how long ive been on hold, they accomodated. I ordered my food and told them I wanted DRUMS ONLY. So i get my food, go back to work and when i open my box, I received ALL FLATS. This is frustrating.
  • KP
    Kylie phillips
    Dec 16, 2025
    1.0
    forgot my ranch like omg
  • IV
    Ivan Velasquez
    Oct 26, 2025
    1.0
    Went to Wingstop about 10 minutes before closing, and they straight up refused to take our order. The employees were rude, cussing at us and saying they were already closed even though it clearly wasn’t closing time yet. We wasted our time driving there for nothing. Terrible customer service — if you’re going to close early, at least change your hours online or treat customers with respect. Definitely not coming back.
  • NG
    Nissey gomez
    Oct 17, 2025
    5.0
    Rhonda had great customer service very fast and patient
  • MY
    Maddy Ybarra
    Sep 26, 2025
    1.0
    i’ve given them many chances and tried to be understanding but almost every time i order from here it’s always missing something, usually it’s minor so i let it go, but tonight you guys forgot my whole meal, i ordered two combos and only received one, that’s VERY inconvenient and VERY annoying. i now do not get to eat, its not that hard to get everything in the bag, i work in the food industry, this is just someone not paying attention to what they are doing.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

Wingstop partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 08, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: