Wendy's

3.5
842 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Wichita, KS we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Wichita, KS hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
601 N West St, Wichita, KS
67203, United States

Hours

Reviews

3.5
842 reviews
5 stars
295
4 stars
186
3 stars
135
2 stars
71
1 star
155

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and incorrect orders.

Food Temperature

Many reviews mentioned receiving cold or improperly cooked food, particularly fries and burgers.

Cleanliness

Some customers noted that the restaurant was clean, while others raised concerns about cleanliness and hygiene.

Order Accuracy

Numerous complaints about incorrect orders and missing items were highlighted.

Staff Attitude

Several reviews pointed out unprofessional behavior from staff, including rudeness and lack of attentiveness.
  • IE
    Ismael Espinoza
    Nov 15, 2025
    1.0
    Terrible service! Only two orders and I've been here 30 minutes. The manager, Angela, is useless; she just stands there watching and doesn't help or assist, and they treat customers badly.
  • RD
    rusty decker
    Nov 12, 2025
    5.0
    I dont know if its just me but seems like there's the meat patties have gotten smaller and the buns have stayed the same size. Beings up the question "Where's the beef"?
  • NT
    Nicole Thompson
    Nov 7, 2025
    1.0
    Came on my lunch break from work, I started eating my fries on my way back to work and they are old nasty stell an cold, I called back there talked to Michelle she won't refund me unless I come back now, unfortunately I cant cause I have a job an only 30min. Break....they lost my service for sure
  • TF
    Thomas Faba
    Oct 23, 2025
    2.0
    Was busy there, the customer service rep charged me for a Baconator Fry when i asked for "A baconator with fries and a drink", When i confronted them, the rep then charged me for a baconator and fries and then forgot to give me my credit card back. Poor service and i am upset that i was charged a second time. Also my ketchup packets are sticky and gross for some reason, is the store clean?
  • LJ
    Lynn James
    Oct 13, 2025
    1.0
    I went there for a door dash went to the door and it was locked went through the drive thru and was told it was unlocked which it wasn't said that it was locked and got attitude from the manager went inside and before walking in she's like right here sweetness and rudely walked inside then I went to pick it up and she rudely said that we were sitting in are car not trying the door and we did try the door she was just very rude about it

Frequently Asked Questions About Wendy's

Is Northwest 3503 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.