Wendy's

3.6
1040 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6404 W Kellogg, Wichita, KS
67209, United States

Hours

Reviews

3.6
1,040 reviews
5 stars
360
4 stars
296
3 stars
179
2 stars
66
1 star
139

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely slow service, with long wait times in both drive-thru and dine-in experiences.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Staff Attitude

Customer feedback indicated a mix of friendly and rude staff interactions, with some employees praised for their service while others were criticized for their lack of professionalism.

Food Quality

Several customers expressed disappointment with the quality of food, citing cold items, poorly prepared meals, and unsatisfactory freshness.

Cleanliness and Maintenance

The restaurant's cleanliness and overall condition were frequently mentioned as needing improvement, with reports of unsanitary conditions and a dated environment.
  • LL
    Lisa
    3 days ago
    5.0
    Good food, lwk gorgeous and such sweet service!
  • MO
    Moises Ortiz
    Jan 4, 2026
    1.0
    Whats the point of a drive thru, if theyre always going to park you and have you wait?
  • DN
    Douglas Newby
    Dec 19, 2025
    5.0
    Love the Baconador
  • ST
    Scott C. Thrift
    Nov 22, 2025
    1.0
    I waited more than 25 minutes in the drive through to pick up my mobile order, now I'm parked in the lot still waiting. And since when do two people pay $35 for burgers and fries?
  • JA
    Jeffery Andres
    Nov 22, 2025
    1.0
    Sloooooowest Wendy’s in the west. OMG. I put in a mobile order and got to restaurant with only one car ahead of me. Told them I had a mobile order. 15 minutes later they brought the wrong order out. It’s now 25 minutes that I have set here waiting and still no food. Only ordered try three biggie bags. Finally got food but no double stack burger. Still waiting. Total of 30 minute wait to pick up a mobile order. Not acceptable. I advise to avoid this location. And the order was still not right as they put ketchup on the burger that was ordered without ketchup.

Frequently Asked Questions About Wendy's

Is W Kellogg 3513 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours of the drive-thru at Wendy's, 6404 W Kellogg, Wichita, KS?

The drive-thru is open daily from 9:00 AM to 10:00 PM.