Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer service experiences varied widely, with some staff being friendly and helpful, while others were reported as rude and inattentive.
Food Quality
Food quality was inconsistent, with reports of cold, overcooked, or incorrect orders, leading to customer dissatisfaction.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of unsanitary conditions and a generally run-down appearance.
Wait Times
Customers consistently complained about long wait times, both in the drive-thru and inside the restaurant, often leading to frustration.
Staff Behavior
Staff behavior was noted as unprofessional at times, with reports of inappropriate language and a lack of communication.
NM
Nathan Maxey
Nov 15, 2025
3.0
Took ten minutes to serve me a single cheeseburger that had the bun covered in grease.
EE
Elisha- Ahna Eckels
Oct 30, 2025
1.0
Horribly slow! Had to leave my prepaid food. Was going to be late to working messing around with them. I was to only one in line!
RC
Rosemarie Carden
Oct 21, 2025
1.0
First of all I very rarely give bad reviews, I work in the restaurant field and find it upsetting how sad people are quick to give a bad review rather than a good one.
When my husband and I walked in we noticed the dining area was clean, we went to the counter to order a gentleman promptly approached us took our order, I was a bit disappointed because they were out of baked potatoes, but it happens.
Anyway all of a sudden we hear what sounded like 2 girls arguing loudly in the kitchen, one was cussing the other out, but soon found out they were kidding around. But, one of the girls was wearing a baggy long sweater, hip length hair down and flip-flops and honestly other than the first greeting the entire staff were acting like unsupervised children.
JB
Jimena Barron
Oct 13, 2025
1.0
Do these employees not know what communicate means?? My mom and my sister came inside for food and looked at the menu till we knew what we wanted. Then we literally wait there for like a good 5 minutes, and literally nobody talked to us. They stared at us like we were lost or something. Like do you not realize that we are hungry? We should've said something but we didn't bother so we left. I don't think we are coming back there again.
HC
Heather Carter
Oct 12, 2025
5.0
Jen, Whitney and Quill are all remarkable people. They provided outstanding service and they were so kind, you don't see that at all anymore. They deserve a raise!!!! They're the only reason we will ever go back to Wendy's, they went above and beyond and knocked it out of the water. Its hard to find employees like this, someone did the right thing hiring all 3 of them!! Keep up the Great work ladies!!!!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Wichita, KS?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Wichita, KS into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (316) 945-4773.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does W Kellogg 3513 Wendy’s serve breakfast?
Yes, this Wendy’s location in Wichita, KS serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of the drive-thru at Wendy's, 6404 W Kellogg, Wichita, KS?
The drive-thru is open daily from 9:00 AM to 10:00 PM.
Does this Wendy's location offer dine-in and drive-thru services?
Yes, this Wendy's location offers both dine-in and drive-thru services.
Can I order Wendy's delivery near 6404 W Kellogg in Wichita?
Yes, delivery is available. You can check availability by entering your address at order.wendys.com or using the Wendy's mobile app.
Is breakfast served at this Wendy's location?
Yes, breakfast is served here. You can order breakfast combos, sandwiches, coffee, and sides via the website or app.
What payment methods does Wendy's at 6404 W Kellogg accept?
They accept American Express, Cash, Discover, Mastercard, and Visa payments.
Where can I find Wendy's menu and pricing for this Wichita location?
Menu and pricing can be viewed at https://order.wendys.com after selecting this location.
How can I provide feedback or contact the Wendy's at 6404 W Kellogg?
You can call (316) 945-4773 directly, use the Customer Care live chat, or fill out the customer satisfaction survey online.
What nearby restaurants could I visit along with Wendy's at 6404 W Kellogg?
Nearby restaurants include another Wendy's and McDonald's, which are great for comparison or alternate fast food options.
Are there accommodation options near this Wendy's location?
Yes, several hotels are nearby such as Holiday Inn Express & Suites Wichita Airport, La Quinta Inn & Suites, Howard Johnson by Wyndham, Super 8 Wichita Airport, and SpringHill Suites Wichita Airport.
What other types of stores and services are near Wendy's at 6404 W Kellogg?
Nearby you can find retail stores like Office Depot, Burlington, shoe stores like Boot Barn and Red Wing Shoes, a chiropractor, massage therapy spa, and automotive repair at Tires Plus.