Wendy's

3.6
1034 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6404 W Kellogg, Wichita, KS
67209, United States

Hours

Reviews

3.6
1,034 reviews
5 stars
357
4 stars
296
3 stars
179
2 stars
66
1 star
136

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some staff being friendly and helpful, while others were reported as rude and inattentive.

Food Quality

Food quality was inconsistent, with reports of cold, overcooked, or incorrect orders, leading to customer dissatisfaction.

Cleanliness

The restaurant's cleanliness was frequently criticized, with reports of unsanitary conditions and a generally run-down appearance.

Wait Times

Customers consistently complained about long wait times, both in the drive-thru and inside the restaurant, often leading to frustration.

Staff Behavior

Staff behavior was noted as unprofessional at times, with reports of inappropriate language and a lack of communication.
  • NM
    Nathan Maxey
    Nov 15, 2025
    3.0
    Took ten minutes to serve me a single cheeseburger that had the bun covered in grease.
  • EE
    Elisha- Ahna Eckels
    Oct 30, 2025
    1.0
    Horribly slow! Had to leave my prepaid food. Was going to be late to working messing around with them. I was to only one in line!
  • RC
    Rosemarie Carden
    Oct 21, 2025
    1.0
    First of all I very rarely give bad reviews, I work in the restaurant field and find it upsetting how sad people are quick to give a bad review rather than a good one. When my husband and I walked in we noticed the dining area was clean, we went to the counter to order a gentleman promptly approached us took our order, I was a bit disappointed because they were out of baked potatoes, but it happens. Anyway all of a sudden we hear what sounded like 2 girls arguing loudly in the kitchen, one was cussing the other out, but soon found out they were kidding around. But, one of the girls was wearing a baggy long sweater, hip length hair down and flip-flops and honestly other than the first greeting the entire staff were acting like unsupervised children.
  • JB
    Jimena Barron
    Oct 13, 2025
    1.0
    Do these employees not know what communicate means?? My mom and my sister came inside for food and looked at the menu till we knew what we wanted. Then we literally wait there for like a good 5 minutes, and literally nobody talked to us. They stared at us like we were lost or something. Like do you not realize that we are hungry? We should've said something but we didn't bother so we left. I don't think we are coming back there again.
  • HC
    Heather Carter
    Oct 12, 2025
    5.0
    Jen, Whitney and Quill are all remarkable people. They provided outstanding service and they were so kind, you don't see that at all anymore. They deserve a raise!!!! They're the only reason we will ever go back to Wendy's, they went above and beyond and knocked it out of the water. Its hard to find employees like this, someone did the right thing hiring all 3 of them!! Keep up the Great work ladies!!!!

Frequently Asked Questions About Wendy's

Is W Kellogg 3513 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.