Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, old, or improperly prepared items.
Cleanliness
Several customers noted cleanliness issues, including dirty tables and unsanitary conditions.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific employees for their excellent service and positive attitudes.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and perceived reductions in portion sizes.
JS
james smith
Dec 27, 2025
1.0
This location is disgusting. Sticky floors right when you walk in. Ran by teenagers. Shut this location down.
RP
Russell Peacock
Dec 27, 2025
3.0
The fries were old. They were out of chocolate frosty. They did not give us any butter or sour cream for the baked potato. The guy at the drive through was grouchy.
BO
Brian Oakley
Dec 14, 2025
1.0
Lobby locked at 8:15am on a Sunday morning. Hours of operation on the door state Lobby hours start at 6:30am
JM
Julie McFarland
Dec 11, 2025
1.0
I was just there 10 minutes ago, I got home and my bacon cheeseburger is cold and the cheese was old it’s not even yellow anymore. Worst place to ever eat
LG
Lana Gal
Nov 19, 2025
1.0
Unfortunately, the drive-thru at the Central and Tyler location was extremely slow and people were leaving the line. The food was cold and missing some items. Given the overall situation, I wasn't even sure the chicken was safe to eat and this isn't the first time. What's happened to Wendy's? I used to like the food.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's at 8853 West Central, Wichita, KS?
Wendy's at 8853 West Central is open daily from 6:30 AM to midnight (00:00).
Does this Wendy's location offer drive-thru service?
Yes, this Wendy's at 8853 West Central offers drive-thru service daily from 6:30 AM until midnight.
Can I get breakfast at Wendy's in Wichita, KS?
Yes, breakfast is served at this Wendy's location. You can choose from breakfast combos, croissants, biscuits, classic sandwiches, coffee, and sides via their website or app.
How can I order Wendy's food online or via a mobile app?
You can order online at https://order.wendys.com or through the Wendy's mobile app available on the App Store for quick and easy ordering.
What payment methods are accepted at this Wendy's?
This Wendy's location accepts American Express, cash, Discover, MasterCard, and Visa.
Is Wendy's delivery service available near me in Wichita, KS?
To confirm delivery availability near you, use the Wendy's app or visit order.wendys.com and enter your delivery address in the 'Get It Delivered' field.
How can I provide feedback or contact this Wendy's location?
You can contact Wendy's Customer Care via live chat or phone at 888-624-8140, complete their customer satisfaction survey online, or call this location directly at (316) 721-5447.
What nearby coffee shops can I visit around Wendy's at 8853 West Central?
Starbucks is a nearby coffee shop where you can grab a coffee or smoothie before or after your visit to Wendy's.
Are there other fast food options near Wendy's at 8853 West Central?
Yes, nearby fast food options include Chick N Max, Arby’s, Taco Bell, and another Wendy's, allowing you to choose from a variety of quick dining choices.
What shopping centers or stores are close to this Wendy's location?
Westlink Shopping Center, Ace Hardware, Dollar General, and Mustard Roots Boutique are nearby, making it convenient to shop before or after dining at Wendy's.