At Wendy’s in Wichita, KS we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Wichita, KS hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Many customers reported receiving cold or improperly cooked food, including cold fries and incorrect orders.
Service Speed
Numerous reviews highlighted excessively long wait times in both the drive-thru and lobby, with some customers waiting over 30 minutes.
Customer Service
Several customers experienced rude or unprofessional behavior from staff, including dismissive attitudes and lack of assistance.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the dining area and issues with cleanliness, including dirty tables and food preparation areas.
Order Accuracy
A significant number of customers reported incorrect orders or missing items, leading to frustration and dissatisfaction.
YG
Yonggang Guo
Nov 8, 2025
5.0
Taste good
BO
brett owens
Oct 11, 2025
1.0
15$ for a cold chewy who knows how old fries, burger was room temperature at best and a mushy mess
SR
Steve Rosiere
Sep 23, 2025
1.0
I have been sitting out front waiting on a chicken, for 10 mins. Very poor services.
PS
Paula Smotherman
Aug 31, 2025
1.0
Unable to handle two orders in drive thru. My daughter had to get out of the car and go inside to place her order only "fast" food spot to not handle two orders. Manager ordered this
DM
David Marcano
Aug 14, 2025
5.0
I have been in different Wendy's in several cities and States, but this one is an exception, the parking lot, the dining room, the bathroom, everything was neat. My order was made after I placed, I waited for three minutes, but the sandwiches and chicken nuggets were fresh and delicious. To be a Wendy's restaurant, this one gone beyond my expectations.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Wichita, KS?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Wichita, KS into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (316) 831-9775.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does West 21st 3504 Wendy’s serve breakfast?
Yes, this Wendy’s location in Wichita, KS serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's on W. 21st Street North, Wichita?
The drive-thru is open daily from 6:30 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Wichita serves breakfast, including combos, sandwiches, coffee, and sides.
How can I order delivery from Wendy's?
You can order delivery via the Wendy's app or online at order.wendys.com by entering your delivery address.
What payment methods does Wendy's accept?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payments.
Is there a mobile app available for Wendy's ordering?
Yes, you can use the Wendy's app available on the Apple App Store for ordering and accessing specials.
Where is this Wendy's located?
This Wendy's is located at 1705 W. 21st Street North, Wichita, KS 67203.
Are there other food options near this Wendy's location?
Nearby food options include Tiger Rice Japanese Kitchen, Huddle House for breakfast, and Tacos Raymundo for Mexican cuisine.
What nearby services can customers use around Wendy's?
Customers can access services like Western Union money transfers, legal help at Kent Collins Attorney At Law and Arif and Collins Law Office, and banking at Meritrust Credit Union and Southwest National Bank.
Are there any nearby places for car care or maintenance near Wendy's?
Yes, you can visit Club Car Wash for car washing and Meineke Car Care Center for automotive repairs nearby.
Does Wendy's offer dine-in, takeout, and drive-thru services?
Yes, Wendy's offers dine-in, takeout, delivery, and drive-thru services at this location.