Wendy's

3.4
654 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Wichita, KS we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Wichita, KS hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1705 W. 21st Street North, Wichita, KS
67203, United States

Hours

Reviews

3.4
654 reviews
5 stars
220
4 stars
136
3 stars
101
2 stars
56
1 star
141

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned cold or improperly prepared food, with some customers expressing disappointment in the freshness and temperature of their meals.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and unclean food preparation areas.

Management Issues

There were complaints about management's lack of responsiveness to customer concerns and poor handling of staff behavior.

Positive Experiences

Despite the negative feedback, some customers praised individual staff members for their kindness and helpfulness, as well as the quality of food on certain occasions.
  • SE
    Sherry Evans
    2 days ago
    5.0
    Quick dine and dash
  • LS
    Liliana Sanchez
    Jan 2, 2026
    1.0
    Went through the drive thru. Got pulled to the front of the restaurant to wait on the food. Not sure why because when I got my order the fries were cold and the nuggets were hard
  • JS
    James Stanford
    Dec 23, 2025
    5.0
    it's a nice little Wendy's. the food was good. the service was good. the people were nice. don't forget that we live in Wichita and little things like this are great to have. I had the $8 double cheeseburger special and it was really good.
  • CM
    Cassidy Moos
    Dec 2, 2025
    1.0
    Tried to order a family nugget through the drive through (which I've done several times) and they argued with me that they didn't have a 50 pc nugget and that it available on the app only. I told them I've gotten the exact same thing in person numerous times and they still denied me. As I drove away, the man in the drive window was HANGING OUT THE WINDOW WAVING, and SCREAMING BYE BYE BYE over and over like a child. I went to the other wendys and they made my order no problem, no questions, and no disrespect. I will NEVER return to that Wendy's
  • AL
    Andrew Long
    Nov 29, 2025
    5.0
    Line

Frequently Asked Questions About Wendy's

Is West 21st 3504 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's on W. 21st Street North, Wichita?

The drive-thru is open daily from 6:30 AM to midnight.