Wendy's

3.4
649 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Wichita, KS we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Wichita, KS hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1705 W. 21st Street North, Wichita, KS
67203, United States

Hours

Reviews

3.4
649 reviews
5 stars
216
4 stars
136
3 stars
102
2 stars
56
1 star
139

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold or improperly cooked food, including cold fries and incorrect orders.

Service Speed

Numerous reviews highlighted excessively long wait times in both the drive-thru and lobby, with some customers waiting over 30 minutes.

Customer Service

Several customers experienced rude or unprofessional behavior from staff, including dismissive attitudes and lack of assistance.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the dining area and issues with cleanliness, including dirty tables and food preparation areas.

Order Accuracy

A significant number of customers reported incorrect orders or missing items, leading to frustration and dissatisfaction.
  • YG
    Yonggang Guo
    Nov 8, 2025
    5.0
    Taste good
  • BO
    brett owens
    Oct 11, 2025
    1.0
    15$ for a cold chewy who knows how old fries, burger was room temperature at best and a mushy mess
  • SR
    Steve Rosiere
    Sep 23, 2025
    1.0
    I have been sitting out front waiting on a chicken, for 10 mins. Very poor services.
  • PS
    Paula Smotherman
    Aug 31, 2025
    1.0
    Unable to handle two orders in drive thru. My daughter had to get out of the car and go inside to place her order only "fast" food spot to not handle two orders. Manager ordered this
  • DM
    David Marcano
    Aug 14, 2025
    5.0
    I have been in different Wendy's in several cities and States, but this one is an exception, the parking lot, the dining room, the bathroom, everything was neat. My order was made after I placed, I waited for three minutes, but the sandwiches and chicken nuggets were fresh and delicious. To be a Wendy's restaurant, this one gone beyond my expectations.

Frequently Asked Questions About Wendy's

Is West 21st 3504 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.