Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported issues with incorrect orders, missing items, and substitutions that did not match their requests.
Customer Service
While some staff members received praise for their friendliness and professionalism, others were criticized for rudeness and incompetence.
Food Quality
Many reviews mentioned cold, old, or poorly prepared food, with specific complaints about fries and burgers.
Cleanliness
Several customers noted cleanliness issues in the restaurant, including dirty tables and unsanitary conditions.
Speed of Service
There were mixed reviews on service speed, with some customers experiencing long wait times while others praised quick service.
FB
Fuckwhatutalking Bitchassjews
Oct 25, 2025
5.0
Awesome staff
SS
Sara
Oct 13, 2025
1.0
Absolutely the worst Wendy's i have ever dealt with. I love Wendy's but everytime we order from here they screw it up. Ordered a single no tomatoes meal and added an order of baconator fries today . The cashier just switched fries for the baconator fries on the meal. BF had to go back and buy more.fries. then he gets home with it and the cheeseburger was substituted for a spicy chicken.. dammit I wanted a cheeseburger. He had to go to work so luckily I like spicy chicken, but he refuses to go back ever. So thanks for.ruining Wendy's for me .
VH
Valerie Hamilton
Oct 10, 2025
1.0
Drive through sucks today, tell me to pull to second windows to have a very rude women yelling telling me to back up to first windows to pay. Back up to the first windows that has a sign to proceed to the first. Once getting to the first windows again you have a manager passing out the drinks as she is complaining to an employee about issues she is having with another. Won't be back.
SL
Shelby Lopez
Aug 10, 2025
1.0
Went to buy dinner tonight and the guy who was taking the order did not hear us right. Then did not even charger us everything we wanted then charged us for 2 things we did not want anyways. This is the second time now we have come to this Wendy's and they messed up on our order 2 times now. Not very happy with it. If they would let u put 0 stars that is what I would put cause it's not fair to people if they don't get all the food they want then have to order more cause they could not get it right the first time or hear us the first time either like come on. When we got our food and stuff the guy at the window straight up told us that he never heard us order the frosty that they wanted. He only heard us ask about the Wednesday adams one which I know we order 2 strawberry frosty on top of our order like this makes me so mad that I really don't want to go back to this Wendy's anymore. Like either listen very closely to the people that are ordering there food or get a new speaker
GC
Gail Coffee
Jul 22, 2025
4.0
They had allowed a dog in there that wasn't a service dog and I don't believe that is right, especially in a restaurant.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Wichita, KS?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Wichita, KS into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (316) 522-7426.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 4821 S Broadway Wendy’s serve breakfast?
Yes, this Wendy’s location in Wichita, KS serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on 4821 S Broadway St?
The drive-thru at this Wendy's location is open daily from 6:30 AM to 1:00 AM.
Is the Wendy's at 4821 S Broadway St currently open?
Yes, this Wendy's is open and committed to serving quality food every day.
Does Wendy's at 4821 S Broadway St serve breakfast?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides.
What payment options does Wendy's accept at this location?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I get delivery or takeout from this Wendy's?
Yes, both delivery and takeout options are available at this location.
How can I provide feedback or contact the Wendy's at 4821 S Broadway St?
You can contact Wendy's customer care via their Live Chat on the Contact page, call 888-624-8140, or reach the location directly at (316) 522-7426.
Are there other fast food restaurants near this Wendy's?
Yes, nearby fast food restaurants include Burger King, McDonald's, Pizza Hut, and Godfather's Pizza.
What nearby places can I visit after dining at Wendy's?
You can visit Starbucks for coffee, Tom's Wine and Spirits for beverages, or The Mango Tree for Indian cuisine nearby.
Are there financial services near Wendy's on 4821 S Broadway St?
Yes, Emprise Bank, H&R Block, Coinme ATM, INTRUST Bank ATM, and Western Union are nearby for your financial needs.
What is the dress code for dining at Wendy's on S Broadway St?