Wendy's

3.5
910 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4821 S Broadway St, Wichita, KS
67216, United States

Hours

Reviews

3.5
910 reviews
5 stars
333
4 stars
208
3 stars
146
2 stars
66
1 star
157

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and substitutions that did not match their requests.

Customer Service

While some staff members received praise for their friendliness and professionalism, others were criticized for rudeness and incompetence.

Food Quality

Many reviews mentioned cold, old, or poorly prepared food, with specific complaints about fries and burgers.

Cleanliness

Several customers noted cleanliness issues in the restaurant, including dirty tables and unsanitary conditions.

Speed of Service

There were mixed reviews on service speed, with some customers experiencing long wait times while others praised quick service.
  • FB
    Fuckwhatutalking Bitchassjews
    Oct 25, 2025
    5.0
    Awesome staff
  • SS
    Sara
    Oct 13, 2025
    1.0
    Absolutely the worst Wendy's i have ever dealt with. I love Wendy's but everytime we order from here they screw it up. Ordered a single no tomatoes meal and added an order of baconator fries today . The cashier just switched fries for the baconator fries on the meal. BF had to go back and buy more.fries. then he gets home with it and the cheeseburger was substituted for a spicy chicken.. dammit I wanted a cheeseburger. He had to go to work so luckily I like spicy chicken, but he refuses to go back ever. So thanks for.ruining Wendy's for me .
  • VH
    Valerie Hamilton
    Oct 10, 2025
    1.0
    Drive through sucks today, tell me to pull to second windows to have a very rude women yelling telling me to back up to first windows to pay. Back up to the first windows that has a sign to proceed to the first. Once getting to the first windows again you have a manager passing out the drinks as she is complaining to an employee about issues she is having with another. Won't be back.
  • SL
    Shelby Lopez
    Aug 10, 2025
    1.0
    Went to buy dinner tonight and the guy who was taking the order did not hear us right. Then did not even charger us everything we wanted then charged us for 2 things we did not want anyways. This is the second time now we have come to this Wendy's and they messed up on our order 2 times now. Not very happy with it. If they would let u put 0 stars that is what I would put cause it's not fair to people if they don't get all the food they want then have to order more cause they could not get it right the first time or hear us the first time either like come on. When we got our food and stuff the guy at the window straight up told us that he never heard us order the frosty that they wanted. He only heard us ask about the Wednesday adams one which I know we order 2 strawberry frosty on top of our order like this makes me so mad that I really don't want to go back to this Wendy's anymore. Like either listen very closely to the people that are ordering there food or get a new speaker
  • GC
    Gail Coffee
    Jul 22, 2025
    4.0
    They had allowed a dog in there that wasn't a service dog and I don't believe that is right, especially in a restaurant.

Frequently Asked Questions About Wendy's

Is 4821 S Broadway Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.