Wendy's

3.5
915 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4821 S Broadway St, Wichita, KS
67216, United States

Hours

Reviews

3.5
915 reviews
5 stars
335
4 stars
208
3 stars
147
2 stars
65
1 star
160

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service, ranging from friendly and efficient to rude and unprofessional.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor communication during the ordering process.

Food Quality

Feedback on food quality was inconsistent, with some praising freshness and taste, while others complained about cold, old, or improperly prepared items.

Cleanliness

Several customers noted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.

Management Issues

There were complaints about management behavior and staff training, indicating a lack of effective leadership and oversight.
  • DK
    Dana Kester
    4 days ago
    1.0
    Ordered the new chicken stripe and they were tiny, hard and dry. Last time I eat at Wendy's.
  • MS
    Mayra M S
    Dec 17, 2025
    5.0
    Great service
  • CW
    Christine Williams
    Dec 8, 2025
    1.0
    Like the old commercial would say where's the.beefno taste even fries were gross frosty was good
  • KS
    Kasandra Sargent
    Nov 26, 2025
    1.0
    They don't stay open during the hours they posted on their doors an also they can't keep up with their drive thru, so they park all of their cars. As a delivery driver its very inconvenient.
  • SS
    Sara
    Oct 13, 2025
    1.0
    Absolutely the worst Wendy's i have ever dealt with. I love Wendy's but everytime we order from here they screw it up. Ordered a single no tomatoes meal and added an order of baconator fries today . The cashier just switched fries for the baconator fries on the meal. BF had to go back and buy more.fries. then he gets home with it and the cheeseburger was substituted for a spicy chicken.. dammit I wanted a cheeseburger. He had to go to work so luckily I like spicy chicken, but he refuses to go back ever. So thanks for.ruining Wendy's for me .

Frequently Asked Questions About Wendy's

Is 4821 S Broadway Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's on 4821 S Broadway St?

The drive-thru at this Wendy's location is open daily from 6:30 AM to 1:00 AM.