Taco Bell

3.6
1234 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 328 S West St in Wichita. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
328 S West St, Wichita, KS
67213, United States

Hours

Reviews

3.6
1,234 reviews
5 stars
470
4 stars
279
3 stars
234
2 stars
78
1 star
173

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, particularly in the drive-thru, with some waiting over 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, with a significant number of customers receiving items they did not order or missing components.

Food Quality

Feedback on food quality was mixed; while some customers enjoyed their meals, others reported issues such as cold food, poorly assembled items, and even unsanitary conditions.

Customer Service

Customer service experiences varied widely, with some staff being friendly and helpful, while others were described as rude or inattentive.

Cleanliness and Atmosphere

Several reviews mentioned concerns about cleanliness and the presence of disruptive patrons, impacting the overall dining experience.
  • LS
    Lil Shorti
    Oct 23, 2025
    5.0
    The food was amazing, and my kid accidentally spilled a drink on the floor and a Woman named emagen and Daniel mayer we’re super quick to help me and reassured me that it’s Ok And cleaned it up. The food came out super quick and perfect.
  • MM
    Melinda
    Oct 10, 2025
    5.0
    This was the first experience I have had at this location, but it was fantastic! The drive thru lady was super welcoming and friendly and all of my food was fresh and perfect!
  • RG
    Racheal Gonzales
    Sep 17, 2025
    1.0
    Found fly smashed into tortilla!!😡luckily we checked the food before eating due past visits. CHECK YOUR FOOD!!!!
  • GR
    google reviews
    Sep 2, 2025
    1.0
    workers like taking their sweet time and yet i don’t even get all my food, customers like to stand around and talk making us late to where we need to go. A lady in the back mouthed “i’m sorry” to me because she knew her co workers weren’t doing their job and being lazy, i’m not sure if i’ve had a good experience here yet to be honest. but i will be asking for a refund for my food i didn’t get
  • CT
    Choppa TheBarber
    Aug 29, 2025
    3.0
    They took forever to help us at the counter. Then, they asked my name for my order, I told them clearly, "chop', somehow that came out as "j". Pay attention to your customers!!! If you're not gonna respect our names, why ask what it is??? And, it wasn't noisy or busy...

Frequently Asked Questions About Taco Bell

What are the Taco Bell location and contact details in Wichita, KS?

Taco Bell is located at 328 S West St, Wichita, KS 67213. You can contact them at +1 316-943-1340.

What are the opening hours and drive-through availability at this Taco Bell?

This Taco Bell is open daily from 7:00 AM to 1:00 AM and features a drive-through available during these hours.