Sonic Drive-In

3.5
1171 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Wichita, KS. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3828 North Woodlawn for the ultimate SONIC experience!

Location

Sonic Drive-In
3828 North Woodlawn, Wichita, KS
67220, United States

Hours

Reviews

3.5
1,171 reviews
5 stars
397
4 stars
279
3 stars
182
2 stars
106
1 star
207

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely slow service, with many waiting over 20 minutes for their orders, often with no communication from staff.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Customers frequently mentioned that the food was served cold, undercooked, or not fresh, leading to disappointment.

Staff Attitude

Several reviews noted rude or indifferent behavior from staff, contributing to a negative customer experience.
  • KH
    Kyle Harvey
    Nov 16, 2025
    1.0
    Checked in at stall for a Uber eats order, and they never brought order out. They brought someone elses order out I told them I was waiting on a Uber eats order they said oh it's probably inside and never brought order out. I then check in at stall again and they said I was never checked in. Total about 15-20 minutes probably and employees didn't care at all that they wasted my time and more importantly took pay from me because that means I missed out on orders due to them being slow and not checking me in properly first time at stall and when I told worker who came out with a order of a different person Also mind you this was a simple order, a chili dog, a drink and a small ice cream
  • SR
    Sarah Raehpour
    Nov 8, 2025
    5.0
    We forgot to order a slushy when we did a to go order and when we ordered it the service was so fast! Really good service.
  • SB
    Sandi Bates
    Nov 6, 2025
    5.0
    Have had a cpl issues with speed and food at the 37th location. Better with new management recently
  • SS
    Stephanie Stockemer
    Oct 13, 2025
    2.0
    My door dashboard order was completely wrong. I did contact doordash and received partial reimbursement. My order receipt on my bag showed my order but the contents was not what I ordered. Doordash driver told me this is what they were given and they are not allowed to open. Store manager I spoke to was not very nice when I reported that the restaurant messed up. I didn't want dasher to get in trouble. Manager acted like she didn't want to speak to me at all. Said she was sorry and there was nothing she could do and just hung up while I was still speaking to her.
  • DL
    Drew Lindsey
    Oct 12, 2025
    2.0
    We came around 3pm, with a small line behind us in the drive thru. We were asked to leave the drive thru due to “being short staffed” and being “unable to wait a moment”. In what world do we exist where we are too short staffed to wait a moment? Food was fine, but can we slow down in this world and return to our hospitable roots?