I went through the drive-thru, ordered a medium limeade slush. $3.47 total. I handed her $4.00. She asks, “Do you want your change?”
I replied, "Yes, I want my change."
She hands it back fast, gives me the slush, shuts the window without a word. Clearly annoyed there was no tip.
I don’t tip at a drive-thru window. Passing a cup through a window is not a tipped profession. I worked fast food in the early 90's. We didn’t stand there fishing for spare change just for completing the transaction.
Tipping is for service that goes above and beyond — not for doing the literal baseline requirement of the job.
Let’s stop pretending every cash exchange requires a gratuity.
If I was going to tip her, her attitude at the beginning ended any chance of a tip. There was no greeting, no smile, no basic courtesy — just a robotic transaction. The only words spoken were, “Do you want your change?” Then she handed me the drink and shut the window without another word.
Here’s the reality: if someone expects a tip, the experience has to feel like service — not just a transaction.
A tip isn’t automatic. It’s not owed. It reflects effort, attitude, and professionalism. A simple “Hi,” a smile, or even a “Have a good night” goes a long way. Hospitality matters.
If you want gratuity-level appreciation, bring gratuity-level service.
What this young girl needs to learn is the basic job execution earns the wage. Service earns the tip.