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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Wichita, KS. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 8689 W 21st St for the ultimate SONIC experience!
Many customers reported long wait times for their orders, often exceeding 15-30 minutes.
Order Accuracy
Numerous reviews mentioned issues with incorrect orders, including missing items and wrong food.
Food Quality
Several customers expressed dissatisfaction with the freshness and temperature of the food, with some reporting cold or burnt items.
Customer Service
Despite the issues, many reviews highlighted friendly and helpful staff, with specific mentions of individual employees providing excellent service.
CC
Cassandra
Jan 2, 2026
5.0
Super good and fresh.
JR
Jesus Retana
Dec 29, 2025
1.0
This location got my order wrong completely and when I told him he refused to fix it
AC
Alex Carin
Nov 15, 2025
1.0
I have had good experiences at this location before, but my last visit was not great. The young man they had serving, had his underwear showing and smelled like he hadn't seen a shower in sometime.
TA
Trex Anderson
Nov 2, 2025
1.0
We ordered from the drive through and unfortunately did not have a good experience. Our food was cold. Would not recommend eating at this sonic!
GH
Greg Hartney
Sep 21, 2025
5.0
This place is AWESOME! Great burgers at a great price! They'll make em with whatever fixins you want on em! Plus, the carhops are always friendly, speedy, and efficient. There's always plenty of stalls to park at, or if you wanna go through the drive thru, that works too. Orders come out pretty quick, even when it gets rockin and rollin at the busy times.