Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Wichita, KS. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 13535 W. Maple for the ultimate SONIC experience!
Location
Hours
Reviews
3.5
516 reviews
5 stars
180
4 stars
120
3 stars
77
2 stars
45
1 star
94
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders, including missing items and wrong modifications.
Service Speed
Numerous reviews highlighted slow service, with long wait times for both drive-thru and mobile orders.
Food Quality
Customers expressed disappointment in food quality, citing cold items, overcooked food, and inconsistent preparation.
Staff Competence
Feedback indicated concerns about staff training and competence, with several reviews mentioning rude or unhelpful employees.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed specific menu items like cherry limeades and onion rings.
- SSShaunaOct 9, 20255.0The best 1 around
- RHRose HitchmanSep 16, 20251.0On sunday, 9-14, I purchased a hot dog. The only thing I ate. I got food poisoning. I had to go to ER. i called for two days only to be met with a busy signal......TWO DAYS!!!!
- BNBen NicholsAug 23, 20255.0The morning staff has always been quick and reliable here.
- JHJonathan HarrisAug 21, 20251.0Drive thru speaker is basically non existent, this franchise should replace speaker so you can hear whoever is working drive thru! Worst and driest chicken sandwich I've ever eat, management needs to stay on top of food quality!
- MBMichele BelcherAug 16, 20251.0How does one person not know what B.L.T IS?!!!! These kids dont have a CLUE about food, or how to count money back.. and when I asked for the receipt he said sorry, I dont give those out. (some blonde headed kid that looked lost?) I know the food service market is going down because these kids can't, count, read or read a clock.. I will never come back. They hacked and extra couple of bucks, (saying we don't give receipts back?) ... This isn't the only one with incompetent employees. U keep hiring these kids, your gonna lose business..