Piatto Neapolitan Pizzeria

4.6
887 reviews

About

Pizza Restaurant

Details

  • DeliveryNot available
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Piatto Neapolitan Pizzeria
1706 E Douglas Ave, Wichita, KS
67214, United States

Hours

Reviews

4.6
887 reviews
5 stars
710
4 stars
91
3 stars
44
2 stars
20
1 star
22

What are people saying?

AI-generated from recent customer reviews

Pizza Quality

Many customers praised the pizza for its authentic Neapolitan style, unique flavors, and high-quality ingredients, although some noted issues with undercooked or burnt pizzas.

Service Issues

Several reviews highlighted inconsistent service, including indifference from staff, lack of communication regarding orders, and slow response times.

Atmosphere

The restaurant is generally described as cozy and inviting, making it a good spot for dining in, though some found it sterile and unwelcoming.

Customer Care

Positive experiences were noted regarding customer care, especially when issues arose, with some customers appreciating follow-up from management.
  • FM
    Faria Mojumder
    3 days ago
    1.0
    I was really excited to try this place after seeing all the great reviews, but unfortunately it was a huge letdown. My friend and I both had the same experience, very dry pizza that was hard to eat. We ordered two different kinds of pizza so it doesn’t seem like it was just one specific one. For a $20 personal pizza, this was very disappointing.
  • MM
    Marhenpe
    Jan 3, 2026
    2.0
    We love the pizzas and we has been there twice and not problems at all, but today we went 6 people in total and just because we are Hispanics, the hostess told us they dont have table available and probably will take 1 hour she recommended to go and come back, but there was 2 big tables empty.. I dont think we will be back this place
  • WM
    William McCann
    Dec 26, 2025
    2.0
    I got the Milano pizza. It was served with "smoked prosciutto". The meat was just deli sliced ham. Cold... deli sliced... ham. Look... I really try not to be uppity on ham vs prosciutto, but ice cold ham on half cooked pizza dough is pretty jarring. Other food was great. Please, whatever cooks or owners see this, get some *actual* prosciutto.
  • CR
    Corey Richards
    Dec 19, 2025
    1.0
    We ordered from Hopping Gnome and were told we would get a text when the pizza was ready. We never received a text. An hour later I walked over, the pizza had been out for who knows how long, it was cold. I explained that we were told that we would get a text when it was done. The two people I interacted with felt they had done nothing wrong as they had “cleared” the order. One even said “I didn’t even do this one” as she handed me the cold pizza. So, thanks for cold pizza Piattos. So, should Hopping Gnome not tell their customers that they will get a text when pizza is done? How are we supposed to know when it will be done? The confirmation email did not indicate when to pick up, we didn’t get a text when it was done. Who is accountable?
  • RC
    Ryan Clement
    Dec 19, 2025
    5.0
    If you like pizza or bread, have to try this. On the fancier side. A delicious, unique, and special place in Wichita.

Frequently Asked Questions About Piatto Neapolitan Pizzeria

What are the regular dining hours at Piatto Neapolitan Pizzeria?

Piatto Neapolitan Pizzeria is open from 4:00 PM to 9:00 PM Monday through Friday, and from 12:00 PM to 9:00 PM on Saturdays and Sundays.

Does Piatto Neapolitan Pizzeria offer takeout and delivery services?

Yes, Piatto Neapolitan Pizzeria offers both in-store pickup and delivery services.