Many customers praised the pizza for its authentic Neapolitan style, unique flavors, and high-quality ingredients, although some noted issues with undercooked or burnt pizzas.
Service Issues
Several reviews highlighted inconsistent service, including indifference from staff, lack of communication regarding orders, and slow response times.
Atmosphere
The restaurant is generally described as cozy and inviting, making it a good spot for dining in, though some found it sterile and unwelcoming.
Customer Care
Positive experiences were noted regarding customer care, especially when issues arose, with some customers appreciating follow-up from management.
FM
Faria Mojumder
3 days ago
1.0
I was really excited to try this place after seeing all the great reviews, but unfortunately it was a huge letdown. My friend and I both had the same experience, very dry pizza that was hard to eat. We ordered two different kinds of pizza so it doesn’t seem like it was just one specific one. For a $20 personal pizza, this was very disappointing.
MM
Marhenpe
Jan 3, 2026
2.0
We love the pizzas and we has been there twice and not problems at all, but today we went 6 people in total and just because we are Hispanics, the hostess told us they dont have table available and probably will take 1 hour she recommended to go and come back, but there was 2 big tables empty.. I dont think we will be back this place
WM
William McCann
Dec 26, 2025
2.0
I got the Milano pizza. It was served with "smoked prosciutto". The meat was just deli sliced ham. Cold... deli sliced... ham.
Look... I really try not to be uppity on ham vs prosciutto, but ice cold ham on half cooked pizza dough is pretty jarring.
Other food was great. Please, whatever cooks or owners see this, get some *actual* prosciutto.
CR
Corey Richards
Dec 19, 2025
1.0
We ordered from Hopping Gnome and were told we would get a text when the pizza was ready. We never received a text. An hour later I walked over, the pizza had been out for who knows how long, it was cold. I explained that we were told that we would get a text when it was done. The two people I interacted with felt they had done nothing wrong as they had “cleared” the order. One even said “I didn’t even do this one” as she handed me the cold pizza. So, thanks for cold pizza Piattos. So, should Hopping Gnome not tell their customers that they will get a text when pizza is done? How are we supposed to know when it will be done? The confirmation email did not indicate when to pick up, we didn’t get a text when it was done. Who is accountable?
RC
Ryan Clement
Dec 19, 2025
5.0
If you like pizza or bread, have to try this. On the fancier side. A delicious, unique, and special place in Wichita.
Frequently Asked Questions About Piatto Neapolitan Pizzeria
What are the regular dining hours at Piatto Neapolitan Pizzeria?
Piatto Neapolitan Pizzeria is open from 4:00 PM to 9:00 PM Monday through Friday, and from 12:00 PM to 9:00 PM on Saturdays and Sundays.
Does Piatto Neapolitan Pizzeria offer takeout and delivery services?
Yes, Piatto Neapolitan Pizzeria offers both in-store pickup and delivery services.
What time can I place delivery orders on weekends at Piatto Neapolitan Pizzeria?
On Saturdays and Sundays, delivery service is available from 12:00 PM to 9:00 PM.
How can I view the menu for Piatto Neapolitan Pizzeria?
You can view the menu online at https://piattoict.com/menu.
Where is Piatto Neapolitan Pizzeria located?
Piatto Neapolitan Pizzeria is located at 1706 E Douglas Ave, Wichita, KS 67214, USA.
What type of cuisine does Piatto Neapolitan Pizzeria specialize in?
Piatto Neapolitan Pizzeria specializes in pizza and Italian cuisine, including vegan and vegetarian options.
What is the price range at Piatto Neapolitan Pizzeria?
The price range at Piatto Neapolitan Pizzeria is considered moderate (TWO).
Are there any popular spots near Piatto Neapolitan Pizzeria for after-dinner drinks?
Yes, Lava & Tonic is a popular tiki bar and lounge nearby where you can enjoy drinks after your meal.
What nearby transit or locations could help me find Piatto Neapolitan Pizzeria?
Piatto Neapolitan Pizzeria is located near downtown Wichita on E Douglas Ave, close to businesses such as M & M Insurance Associates and Allied Insurance Agency, which can serve as landmarks when visiting.
Are there other dining options near Piatto Neapolitan Pizzeria if I'm looking for variety?
Nearby dining options include Jimmy's Egg for breakfast and brunch, Tanya's Soup Kitchen for American-style soups, and The Donut Whole for donuts and sweet treats.