Papa Johns Pizza

3.2
167 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Wichita, KS, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Wichita pizza for any occasion. Call us for pizza delivery in Wichita or stop by 8918 W 21ST ST N for carryout to order the best pizza in Wichita, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
8918 W 21ST ST N, Wichita, KS
67205, United States

Hours

Reviews

3.2
167 reviews
5 stars
64
4 stars
21
3 stars
17
2 stars
11
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and long wait times for orders.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to dissatisfaction.

Food Quality

Feedback on food quality was mixed, with some praising the pizza while others complained about cold, soggy, or poorly made pizzas.

Delivery Issues

Several customers experienced significant delays in delivery, with some waiting over two hours for their orders.
  • DA
    denise anderson
    4 days ago
    5.0
    Alexis took my order. And they even got me a discount! Thank you Alexis! And the pizza was delicious.
  • DR
    David Riffel
    Jan 3, 2026
    3.0
    I can do a walk-in at Pizza Hut, order a pizza and have it ready in about 10 to 15 minutes. When I do a walk-in at Papa John's and order a pizza they tell me 30 to 45 minutes.
  • HR
    Hugo Rodríguez
    Nov 29, 2025
    5.0
    The staff goes above and beyond to make your experience great, their pizza is awesome, made with dedication.
  • LS
    Lucky Splinters
    Nov 26, 2025
    1.0
    Avoid!
  • JM
    Jen Marks
    Oct 25, 2025
    1.0
    We ordered online for carryout, and the website said our order would be ready in about 25 minutes. After paying, it suddenly updated to say one hour. The tracker never moved, so 45 minutes later my husband called to check on it. A very rude man answered, said they needed at least another 30 minutes (if not longer), and when my husband asked for a realistic time, the guy said, “Sure hope so, man,” and hung up on him. My husband called back — same guy, same attitude. He said he couldn’t talk because he had to “go make pizzas.” When my husband said, “I get you’re busy, but we’d like to cancel our order, please,” the man pretended not to hear him, said “You’re breaking up, dude,” and hung up again. Two minutes later, I got an email saying our order was canceled because they couldn’t reach us by phone. They never tried to contact me. We waited almost two hours for dinner, were treated rudely when we politely inquired, and never received a single courtesy call or apology. Absolutely unacceptable service. We will never order from here again.

Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for delivery at Papa Johns Pizza in Wichita?

Delivery is available from 10:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

During what hours can I pick up my pizza order at this location?

Carryout orders can be picked up from 10:00 AM to 11:00 PM Sunday through Thursday, and until midnight on Friday and Saturday.