Business Details
About
Pizza Restaurant
At Papa Johns Pizza in Wichita, KS, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Wichita pizza for any occasion. Call us for pizza delivery in Wichita or stop by 8918 W 21ST ST N for carryout to order the best pizza in Wichita, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Hours
Reviews
3.2
162 reviews
5 stars
62
4 stars
21
3 stars
16
2 stars
11
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and long wait times for assistance.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and unsatisfactory food quality.
Delivery Issues
Frequent complaints about delayed deliveries, with some customers waiting over two hours for their orders.
Food Quality
Mixed feedback on food quality, with some praising the pizza while others described it as cold, soggy, or poorly made.
Management Problems
Several reviews pointed to a lack of effective management and organization at the location, contributing to overall dissatisfaction.
- JMJen MarksOct 25, 20251.0We ordered online for carryout, and the website said our order would be ready in about 25 minutes. After paying, it suddenly updated to say one hour. The tracker never moved, so 45 minutes later my husband called to check on it. A very rude man answered, said they needed at least another 30 minutes (if not longer), and when my husband asked for a realistic time, the guy said, “Sure hope so, man,” and hung up on him. My husband called back — same guy, same attitude. He said he couldn’t talk because he had to “go make pizzas.” When my husband said, “I get you’re busy, but we’d like to cancel our order, please,” the man pretended not to hear him, said “You’re breaking up, dude,” and hung up again. Two minutes later, I got an email saying our order was canceled because they couldn’t reach us by phone. They never tried to contact me. We waited almost two hours for dinner, were treated rudely when we politely inquired, and never received a single courtesy call or apology. Absolutely unacceptable service. We will never order from here again.
- CTChristopher TrimmellOct 19, 20253.0Well first of when I called to order my pizza the manager said if I wanted my pizza at 630 he couldn't guarantee it even though I was calling it in at 5:30 he told me the best he could do was 730 to 8. Then when I picked up my pizza it was cold and sat in the heating window. It was soggy and overall the most disappointing pizza I've had in a long time.
- PSP. SullivanSep 30, 20252.0Doordash. 'nuff said.
- CWC WillSep 30, 20251.0Well we will never learn…. 3rd time getting their pizza and still sick after a week. Everytime!!!!!! Will never eat there again!!!!!
- ACAaron ColemanSep 7, 20251.0This Papa John’s is a disaster. No leadership. No order. Just chaos, poor customer service, & lousy excuses. A two hour wait for 2 pizzas (carryout) is just nuts. And this is the 2nd time in a row to have almost this exact same experience. I think I’m done ordering from here.
Frequently Asked Questions About Papa Johns Pizza
What are the operating hours for delivery at Papa Johns Pizza in Wichita?
Delivery is available from 10:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
During what hours can I pick up my pizza order at this location?
Carryout orders can be picked up from 10:00 AM to 11:00 PM Sunday through Thursday, and until midnight on Friday and Saturday.
Does Papa Johns Pizza offer contactless delivery?
Yes, Papa Johns Pizza provides no-contact delivery options for your safety and convenience.
Where is Papa Johns Pizza located in Wichita?
The store is located at 8918 W 21ST ST N, Wichita, KS 67205, USA.
What types of food and products does Papa Johns Pizza offer?
They offer pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Can I order Papa Johns Pizza online for delivery or carryout?
Yes, you can place orders online for delivery or carryout through their website or mobile apps.
What are some nearby restaurants to Papa Johns Pizza in Wichita?
Nearby dining options include Sharky's Island Bites, which serves Hawaiian and Asian cuisine, as well as another Papa John's Pizza location close by.
Are there any places near Papa Johns where I can get printing or shipping services?
Yes, The UPS Store is nearby and offers printing, shipping, and postal services, useful if you need to prepare documents before or after your pizza visit.
Can I find beauty or salon services near Papa Johns Pizza?
Yes, hair and beauty services like Kathleen Bateman Professional Stylist, Hair Culture, and Supercuts are located nearby for your convenience.
What other services or stores are available close to Papa Johns Pizza that might be of interest?
Nearby you can find insurance agencies such as Insurance Solutions of South Central Kansas and Nationwide Mutual Insurance Company, as well as retail stores like Uptown Cheapskate and Spectrum Paint.