At Papa Johns Pizza in Wichita, KS, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Wichita pizza for any occasion. Call us for pizza delivery in Wichita or stop by 3236 N. Rock Rd. for carryout to order the best pizza in Wichita, along with breadsticks, wings, and more!
Many customers reported issues with incorrect orders and missing items, leading to dissatisfaction.
Customer Service
There were numerous complaints about poor customer service, including long wait times, rude staff, and unhelpful management.
Food Quality
Feedback on food quality was mixed, with some praising the pizza while others noted undercooked or burnt items.
Delivery Issues
Customers frequently experienced delays in delivery, with some orders taking over two hours to arrive cold.
Staff Friendliness
While some reviews highlighted friendly staff, others pointed out instances of rudeness and unprofessional behavior.
KM
Keaton Morris
Feb 16, 2026
1.0
Messes up order every time and doesn’t give you what you pay for
C
CloudPot :]
Jan 9, 2026
5.0
The people that work there are so nice and warm I love their pizza we’ve been going for a while now love it 🩷
JD
J. Basil Dannebohm
Dec 29, 2025
1.0
The delivery was stellar, the pizza ... not so much. It's was quite possibly the worst Papa John's pizza I've ever eaten. The crust was undercooked, soggy, and so flimsy that the toppings slid off when you went to pick up a slice. Wichita has a plethora of incredible pizza options to choose from. Do yourself a favor and go with a different restaurant.
JM
Jacob Mathews
Nov 15, 2025
5.0
David the general manger was super helpful! We had some issues with our order and he took great care of us. I’ll be back!
JS
Joe Skach
Nov 9, 2025
1.0
What is the point of advance ordering if they are still going to be an hour late?
Then when you try to call in, you spend 30 mins on hold, only to be told the manager is “too busy” to speak to you. Absolutely insane. Atrocious customer service!!!