McDonald's

3.2
528 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6410 E Central Ave, Wichita, KS
67206, United States

Hours

Reviews

3.2
528 reviews
5 stars
185
4 stars
89
3 stars
56
2 stars
33
1 star
165

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru, often exceeding 20-30 minutes, with some experiences lasting over an hour.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Customer Service

Feedback indicated a lack of professionalism and courtesy from staff, with several customers experiencing rude behavior and poor management.

Food Quality

There were mixed reviews on food quality, with some customers receiving cold or improperly prepared items, while others noted fresh food during certain hours.

Cleanliness

While some customers appreciated the cleanliness of the location, others reported dirty tables and unsanitary conditions.
  • S2
    Sunshine 2025
    Dec 31, 2025
    1.0
    ALWAYS HAVING ISSUES WITH NIGHT SERVICE. THEY DONT KNOW HOW TO TALK OR MAKE ORDERING TURNS EQUAL. THEY LET 5 PEOPLE GO AHEAD OF ME AND DONT KNOW HOW TO COMMUNICATE APPARENTLY. ANGEL IS THE WORST MANAGER AND HAS THE WORST CUSTOMER SERVICE SKILLS AND IS FULL OF LIES. ANGEL ASKED ME TO CANCEL MY ORDER AFTER SITTING IN FHE DRIVE THRU BUT REFUSED TO SHOW ME HOW TO DO IT AND TOLD ME TO LEAVE????? I ASKED FOR HER NAME AND HER MANAGERS NAME BUT SHE REFUSED TO GIVE ME HERS. ONCE I SAID I WAS CALLING HER MANAGER SHE TRIED TO BE FAKE NICE.
  • MS
    Melaku Solomon
    Dec 28, 2025
    1.0
    I am a delivery driver and I have sent this location for pick up more than ten times and, I have never complained a single order. Because, either their computer is down, on break or something… I really hope the owner of this restaurant or the management crew aware this issue and take a consideration to this matter.
  • BM
    Brittany Myers
    Dec 7, 2025
    1.0
    Stopped by after a night shift and nobody would answer the drive-thru intercom. I could see 3 people in the kitchen just talking and a fourth person just sitting in the lobby.
  • BC
    Barrett Colson
    Dec 2, 2025
    1.0
    Guaranteed 20-30 minute wait every time, they will pull you and 3-5 other cars forward so the line gets backed up. Likely to forget you are even there or mess up whatever order they do bring you. Loved here for years, this is the worst this McDonald’s has ever been
  • SL
    Sam Luks
    Nov 28, 2025
    3.0
    Normally pretty decent, but last night order extra mustard pickles. Didn't receive the pickles. Ordered an iced coffee with extra creamer and sugar. Didn't receive either. I think I got the last coffee of the night as it was bitter. Hopefully it is better next time.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's in Wichita, KS is open 24 hours every day of the week.

Does this McDonald's offer drive-thru service, and if so, when is it available?

Yes, this McDonald's offers drive-thru service 24/7, open all day and night every day.