McDonald's

3.4
2142 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6350 W Kellogg, Wichita, KS
67209, United States

Hours

Reviews

3.4
2,119 reviews
5 stars
675
4 stars
468
3 stars
414
2 stars
174
1 star
388

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned cold or improperly prepared food, with several customers expressing dissatisfaction with the freshness and taste.

Cleanliness

Several customers noted issues with cleanliness in the dining area and restrooms, impacting their overall experience.

Customer Experience

Multiple reviews highlighted negative interactions with staff, including dismissive attitudes and lack of assistance with order issues.

Play Area

Some customers appreciated the play area for children, noting it was a positive aspect of their visit.
  • PH
    Philip Hancock
    2 days ago
    2.0
    Went thru the drive-thru yesteday morning. Had ordered an Egg Mcmuffin meal + 1 Egg McMuffin. The only thing right about the meal was the Diet Dr. Pepper. What we received was a Sausage Egg McMuffin meal and a Burrito - nowhere close. Discover it about 2 mules down the road as we were on our way to our hunting stands. Big time disappointment. This morning, we tried again and brought it to the attention of the staff (not the same as yesterday). We double checked to make sure we received the correct order (WE SHOULD NOT HAVE TO BE YOUR QUALITY CONTROL). When we asked them to make it right, the manager on duty had to call the manager from the previous day and he would not refund or even make it right by giving us today's meal for free even thoughxwe had yesterday's receipt. If this is how you train managers today in foodservice, you are sadly lacking! I am not at all happy about the way it was handled!
  • BB
    Brad Buckner
    Nov 13, 2025
    2.0
    Its McDonalds...not much else to say..over priced and under flavored
  • BG
    Brandis Gibson
    Oct 29, 2025
    1.0
    This location is good at giving containers that don't have the monopoly pieces but should. Has happened 3 times now. Large drink, large fry, 10 piece nugget. Edit: on 3 separate occasions.
  • SR
    Scott Ryan
    Oct 28, 2025
    4.0
    One of the last ones with a playground. Not really a playground but a very small slide and a couple of things for kids to climb on a little.
  • JB
    Joe Baxter
    Oct 21, 2025
    1.0
    I was told that i cant get a large water from mcdonalds anymore. If i want a large water that shouldnt be a problem. When i asked why, the employees told me theyre not listening to it today, and brushed me off like i was nobody. What happened to service?

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open from 5:00 AM to 11:00 PM Monday through Wednesday and Sunday, and 24 hours from Thursday through Saturday.

During what hours is the drive-thru service available?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Wednesday and Sunday, and 24 hours Thursday through Saturday.