Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.
Food Freshness
Customers frequently complained about receiving cold or stale food, with several mentioning that items were not fresh.
Long Wait Times
Many customers reported excessively long wait times in both drive-thru and in-store, often leading to frustration.
Inconsistent Experience
While some customers praised specific employees for good service, the overall experience varied greatly, with many expressing dissatisfaction.
Management Issues
Several reviews pointed to a lack of effective management, with complaints about understaffing and unprofessional behavior from employees.
AW
aaron wyrick
Nov 17, 2025
1.0
Not 24hrs I hate that your google thing says you are. I go out of my way to get a bite to eat a 3 am because online it claims you are open 24hrs.
RP
Rebyl Permenter
Nov 7, 2025
2.0
I live close to here so this is the location I usually go to, consistently there's always something wrong with my order. I usually get a burger with no cheese no onions no big deal, why am I receiving a box that has the receipt that says "no cheese, no onions" and yet I open it, and there's cheese and onions on it. Consistently this happens, I get you guys work at McDonald's so I shouldn't expect much but ! I do expect my order to at least be right.
EG
Eduardo Guerrero
Nov 2, 2025
1.0
I ordered on the mobile app and on it I had a 20 piece when I got home and starting eat it I Didn’t realize they didn’t put Buffalo sauce which is fine but on top of that the 20 piece wasn’t even a 20 piece it was 13 and I can tell because I looks WAYYYY different when I opened it
TS
Tamra Silverson
Oct 30, 2025
2.0
I do not normally give my opinion... i always just let things slide... but every time I go to McDonald's order is always wrong... line is too long... i just end up eating whatever. I dont have the time to wait for something that should have been correct.
Look even when i am working i am not perfect okay. Even i mess up..I work this industry..but this location has been messing up for years (but not alone)9. I mean they are across from a hospital.. product should be fresh. Both drive lines open... food was not fresh enough... i work this industry so i know... just know, i know. I wont serve nothing i will not eat... anyways i give a standing ovation to the young lady who answered the phone and remembered our order. I want to say thank you. You and your manager did just right. They offered to take the food back. But as anyone knows we are not allowed to retake food back through drive thru... fast food. Okay. Before actual restaurant severs say something... anyways. We will be back... for correct fish sandwiches. double fish with lettuce and tomatoes 😊.... not bacon...ugh. wanted too post my pictures but.. dt 1549 dt. Thanks tamra
MM
Missy Martin
Oct 24, 2025
1.0
It's advertises as open 24 hrs. I went to go there at 11 :15 and they were closed.. Drive thru board was off and nobody around.
TALK ABOUT FALSE ADVERTISEMENT!!!!
What are the operating hours of McDonald's at 545 N Hillside in Wichita?
McDonald's at 545 N Hillside is open 24 hours every day of the week.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open 24 hours daily, from 12:00 AM to 11:59 PM every day of the week.
What delivery services does McDonald's offer at this location?
They offer curbside pickup, delivery, same day delivery, and no contact delivery services.
During what hours is delivery available at this McDonald's?
Delivery is available daily from 4:00 AM to 3:00 AM the next day.
What payment options are accepted at McDonald's 545 N Hillside?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's food using a mobile app?
Yes, you can order using the McDonald's App available on both the Apple App Store and Google Play Store.
What is the phone number to contact McDonald's at 545 N Hillside?
You can reach McDonald's at 545 N Hillside by calling +1 316-686-4575.
How can nearby transit or landmark locations help me find McDonald's at 545 N Hillside?
Nearby landmarks like Health Partners of Kansas and Wesley Medical Credit Union can help guide you to McDonald's at 545 N Hillside.
What other restaurants are near the McDonald's at 545 N Hillside that I might visit?
Nearby restaurants include Jimmy John's sandwich shop and Chipotle Mexican Grill, great options if you want variety before or after visiting McDonald's.
Are there any healthcare facilities near McDonald's where customers can visit?
Yes, there are multiple healthcare facilities nearby such as Vitreo-Retinal Consultants, Wesley's Peds ICU, and Wichita Surgical Specialists, useful for patients or visitors looking for food options nearby.