Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly during morning and night shifts.
Order Accuracy
Many customers reported frequent mistakes with their orders, including missing items and incorrect food.
Food Quality
Several reviews mentioned issues with food freshness and quality, including cold or undercooked items.
Service Speed
Customers consistently complained about long wait times, both in the drive-thru and for mobile orders.
Management Issues
Reviews indicated poor management practices, with some customers noting aggressive behavior from managers and lack of accountability.
JJ
Jason
Feb 27, 2026
2.0
I've gone to this McDonald's and liked it in the past, but yesterday I went there at 8:00 a.m. and the woman who was working the register and also barking orders at people in the back was incredibly rude. She yelled at the guy in front of me, then she was very rude to me and my son, then an old man who looked like he could be homeless came in and paid for his food but it sounded like she cussed at him.
NH
Natasha Harper
Feb 13, 2026
4.0
I havent had McDonald's in a while. I am now gluten free so I dont eat alot of fast food. Every once in a while I will have gluten because why not. I definitely was not disappointed. I got the steak egg and cheese bagel. I get no egg extra onions. The steak was fresh and the onions were cooked well. The bagel was fresh and soft, also cheese melted. It definitely was worth the discomfort. I have came to this location in the past and was not so good and I have not had one since I have been gluten free but this time was amazing.
MM
Marina Mortensen
Feb 11, 2026
1.0
They are rude, don't know their job title details or how to help you especially in a mobile order you can't really use mobile order in your rewards cuz it gets really confusing and then they forget your drinks and give you only like half price for the large and then they ignore you and hang up on you when you come out the store they don't refund you or give you free food.
JW
Jackie Whitaker
Feb 11, 2026
5.0
Came here close to 8pm to grab something quick after work and I was very impressed. Service was quick and friendly throughout the transaction, fries came out hot, mcflurry had plenty of oreo mixed in, and the double cheeseburger some reason seemed like the best mcdonald’s cheeseburger I had! It was warm, so the cheese was melty. I’ve had some iffy experiences at other Wichita locations, maybe I’ll stick with this one from now on.
SF
Stop Flamingling
Jan 29, 2026
4.0
Heres the thing, this is probably the best McDonald’s I’ve ever been to, the afternoon and evening crew are usually always all friendly and nice. Orders are always out quick and there’s a good system there HOWEVER…. I usually wake up and go around 5:30 am for breakfast before work and such and the morning guy is just terrible. There’s always things missing from my order and infact today was the breaking point because he didn’t want to make the smoothie I ordered so asked if I wanted something else, and I, trying to be polite got a small black coffee instead to which he still looked me in the eye and CHARGED me for the smoothie, did not give me the receipt until I asked at the end after he had closed the window and walked away. Now a few dollars isn’t a huge deal but it’s the principal of the thing. He always practically throws the food at me and acts like there’s better to do when there’s no one behind me or in the store. Overall 4 stars because this store normally kills it, but this one morning guy is just lazy and rude … and also overcharged me. If I was any less of an easy going person that might have been a problem.
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: