McDonald's

3.3
2143 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
545 N Hillside, Wichita, KS
67214, United States

Hours

Reviews

3.3
2,143 reviews
5 stars
670
4 stars
404
3 stars
402
2 stars
194
1 star
473

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.

Order Accuracy

Many customers reported frequent issues with incorrect orders, including missing items and wrong food.

Food Quality

Several reviews mentioned cold or poorly prepared food, with complaints about freshness and overall quality.

Wait Times

Customers consistently experienced long wait times, both in the drive-thru and for mobile orders, often leading to frustration.

Inconsistent Hours

Multiple reviews pointed out discrepancies between advertised hours and actual service availability, causing inconvenience.
  • SM
    Shaun Michael
    5 days ago
    1.0
    I had asked for 2 things of breakfast sauce and the employee was very rude and said that it would be an extra cost which is fine but as I proceed to pay I was never given a receipt for proof and as I went to the pick up window I had to remind the person that I had gotten 2 sauces and she only handed me one and said that I had ordered only one when I paid for 2. Staff needs to be trained on customer service
  • DS
    Desiree Sample
    Jan 3, 2026
    5.0
    Delicious every time
  • AG
    Andre Grunwald
    Jan 1, 2026
    2.0
    I usually don’t write reviews about McDonald’s alone, but to order something prior to breakfast closing in the mobile app and still being able to process the order I shouldn’t arrive to the restaurant to receive an attitude from every worker I’ve encountered, from the manager whoever Maria is, and also the two drive thru workers. If you can still order breakfast until 10:30 on the mobile app you should still receive your order correct? I wouldn’t wanna make anyone feel any kind of way just because they’re order food they want in the time they need……. Very rude experience today.
  • BC
    Brandin Craig
    Dec 27, 2025
    1.0
    The lady taking my order in the drive through was extremely rude. She told me they were only doing mobile orders and doordash orders. I tried placing a mobile order but the app was saying the drive thru was closed. I tried explaining this to her 3 different times. She wasn't getting it or something because she just kept telling me to go through the app. So I raised my voice a little so maybe she'd here and understand me better and she responded that she wasnt going to be yelled at and refused my service. I understand if I'm in the wrong but what else am I supposed to do after repeating myself multiple times that it wasnt working and getting the same response. I will definitely never be returning to this mcdonalds. Theres way too many in Wichita to give this cruddy one my business
  • CB
    Ciara Brooks
    Dec 12, 2025
    2.0
    Majority to visits who was not good at all very rare did I get fresh freeze or fresh nuggets or my drinks

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 545 N Hillside in Wichita?

McDonald's at 545 N Hillside is open 24 hours every day of the week.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open 24 hours daily, from 12:00 AM to 11:59 PM every day of the week.