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McDonald's

3.3
(1421 reviews)

Business Details

8100 E 21st Ct, Wichita, KS
67226, United States
(316) 685-6690
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8100 E 21st Ct, Wichita, KS
67226, United States

Hours

Reviews

3.3
1,421 reviews
5 stars
448
4 stars
271
3 stars
238
2 stars
128
1 star
336

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported extremely long wait times, poor communication, and rude staff, particularly during late-night hours.

Food Quality

Many reviews mentioned cold, stale, or incorrect food orders, with some customers experiencing food safety concerns.

Cleanliness

Numerous complaints highlighted unsanitary conditions both inside the restaurant and in the drive-thru area.

Staff Attitude

Several customers noted a lack of professionalism and courtesy from staff, contributing to a negative dining experience.
  • RG
    Roberto Garcia
    Feb 21, 2026
    1.0
    Is it really that hard to put sauce in the damn bag the night crew here should get replaced and quick they are the worst. I'm always missing something
  • CR
    Corvina Ravenia
    Feb 17, 2026
    1.0
    This place is disgusting! Constantly a mess, they don’t care if their hot water heater goes out and they’re unable to clean the dishes they use properly, they do not follow sanitation procedures, the only ones who give a damn about the public are two night employees who knows what they’re doing, the place literally doesn’t care if the public’s food is cooked on clean surfaces or not! If I were yall, I wouldn’t eat here ever again and go to a different McDonalds. Hell they don’t even care if customers are in line for more than 10 minutes, the only ones that gives a damn are two overnight employees. Never eating at this establishment again! If I could I’d give 0 stars to this place!
  • JT
    Jason Thornley (Dr T)
    Feb 14, 2026
    1.0
    Missed portion of order that was submitted on the app. Put straws on bottom of sack and got smashed. Hash browns were soggy and one disintegrated all over the bottom of the bag. Server who brought order to car was friendly though….
  • DL
    Dev Loyd
    Feb 5, 2026
    1.0
    Why say you are 24 hours when your night staff won't answer the drive thru?? Had the mic open so could hear them talking and tried to get their attention several times but no response. Super hungry Healthcare worker had to go back to work still hungry because I didn't have time to go anywhere else.
  • JM
    Jeremy J. Murray
    Jan 21, 2026
    1.0
    Placed a mobile order for DT pick up. Waited FOREVER for any acknowledgement that I existed at the speaker. After several minutes I then heard a very hurried and abrupt “one moment…..” Figured, okay … they’re busy. I’ll be understanding. After giving my code and simply told “pull around” I waited at the window for several more minutes. No acknowledgment. No hello. No nothing — until the window opened and the long-haired kid handed my food out with zero anything. In fact, he was half looking away. Not a “thanks.” Not a “go pound sand ….” just complete and utter silence. Perched up in the lot to eat… fries were awful (cold/bland/wet/soggy) but I’ll be honest, the burger was good. What a disappointment all the way around though. Yet, this is somehow acceptable nowadays.

Brand Certified Facts from McDonald's

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Certified March 01, 2026Yext Knowledge Graph
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