Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,395 reviews
5 stars
443
4 stars
269
3 stars
236
2 stars
127
1 star
320
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, particularly in the drive-thru, often exceeding 30 minutes.
Staff Attitude
Many reviews highlighted rude and unprofessional behavior from staff, contributing to a negative customer experience.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, with customers expressing frustration over having to correct their orders multiple times.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and kitchens, which raised concerns about food safety.
Food Quality
Customers reported inconsistent food quality, with complaints about cold or poorly prepared items, although some did mention fresh fries on occasion.
- STStop Think4 days ago1.0This store has gone sharply down hill. Rude and lazy staff. No courtesy. Slow as molasses. Takes 15+ minutes for one value meal. Usually the order is wrong. Heaven forbid if you ask for napkins, ketchup or your receipt, you'll get an eye roll and attitude so loud they feel it in Oklahoma. I get it, working food service sucks and I try to be very polite to those that handle my food but wow, I'm looking forward to robots and self-serve everything if this is the norm. Don't come to this store unless you want to be mad when you leave.
- ACAlex ChristopherNov 16, 20251.0It’s so dirty inside this location. The kiosks don’t work, nobody was attending the counter. When I flagged down an employee he came to the counter and asked what I wanted. The drink area was dirty and sticky all over the floor and counter. One of the machines didn’t work at all. Waited forever for my food and then the employee came out and said “what are you waiting for?” I told him “my food”. HE JUST TOOK MY ORDER! What do you mean “what are you waiting for?”. I guess if he wasn’t on the phone he would be paying more attention and wouldn’t have to ask people what they are waiting for. Use the drive thru, don’t go inside this dirty place.
- MDMaya DanielsNov 8, 20251.0Have gone here multiple times over multiple years and have never had a good experience. Today, they had us pull into the drive through parking spot to wait for our food. After waiting for over 20 minutes, my boyfriend went in and asked about our order. They plainly told him that they “forgot” about our meal. It had just been sitting there. They were laughing because I guess it was funny for some reason. Then they asked if he still wanted the food. We paid you twenty dollars??? Yes we still want the food. What kind of question is that? Once we looked in the bag, we noticed they had also forgotten half of my meal and didn’t give us any straws to drink frozen cokes with. Cool, guess we’ll eat them with a spoon. Completely awful experience. I have given up on this location.
- DNDaniel NguyenNov 6, 20251.0Save your time and go to a different McDonalds. It's unbelievably slow and the drive thru makes it so you're stuck unless you drive over a curb.
- MMMissy MartinOct 27, 20251.0When I walked in five people in line to get their order taken nobody at the counter three cars to every one person in lobby is how they're serving people the crappiest service in any McDonald's I have been in!!! DO NOT GO TO THIS MCDONALD'S!! THEY RATED F ON SERVICE AND FOOD IN THE WICHITA EAGLE BEACON!!! TOOK 15 MINUTES FOR 3 DBL CHZBURGERS VIA LOBBY!!
Frequently Asked Questions About McDonald's
What are the operating hours for dine-in at McDonald's located at 8100 E 21st Ct, Wichita?
McDonald's at 8100 E 21st Ct, Wichita is open 24 hours every day of the week.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open 24/7, every day of the week at this McDonald's.
What are the delivery hours for this McDonald's?
Delivery is available daily from 4:15 AM to 3:45 AM the next day, almost 24 hours.
What delivery and pickup options does McDonald's at this location offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order from McDonald's online or via mobile apps?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
Which payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru?
Yes, this McDonald's location offers a drive-thru service.
What nearby places can I visit before or after dining at McDonald's?
Near McDonald's, you can visit The Vitamin Shoppe for supplements, Taco Bell for another dining option, or the United States Postal Service for mailing needs.
Where can I grab a coffee nearby after visiting McDonald's?
Starbucks, a nearby coffee shop, is a great place to grab coffee after your meal at McDonald's.
Are there any health and wellness stores close to McDonald's at 8100 E 21st Ct?
Yes, there are several including The Vitamin Shoppe, Greenacres Market & Deli, Supplement Giant, and Weight Watchers Wichita East nearby for health and nutrition needs.